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- Tasks: Engage with customers and assist in eye tests while maintaining store standards.
- Company: Leading optical retailer focused on enhancing customer experience.
- Benefits: Employee discounts, retirement savings plan, and training opportunities.
- Why this job: Be the face of customer care and make a difference in people's lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Structured training program for personal development and growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading optical retailer is seeking an Optical Assistant to enhance customer experience in their Alnwick store. You're the first and last point of contact for customers, engaging with them throughout their visit. You will assist in various tasks including pre-screening eye tests and maintaining operational standards.
The role offers training opportunities through a structured program and promotes personal development. Benefits include a retirement savings plan and employee discounts, making it a rewarding place to work.
Optical Assistant: Customer Care & Eyewear Expert in Alnwick employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant: Customer Care & Eyewear Expert in Alnwick
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about enhancing customer experience.
✨Tip Number 2
Practice your people skills! As an Optical Assistant, you'll be engaging with customers all day. Role-play with a friend or family member to get comfortable with common scenarios you might face in-store.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you go for your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Optical Assistant: Customer Care & Eyewear Expert in Alnwick
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're genuinely excited about enhancing the customer experience!
Highlight Relevant Skills: Make sure to mention any skills or experiences that relate to the role of an Optical Assistant. Whether it's your knack for pre-screening eye tests or your ability to maintain high operational standards, we want to see how you can contribute to our team.
Be Yourself: We’re looking for authentic individuals who can connect with our customers. Don’t be afraid to let your personality shine through in your application. A little bit of your unique flair can go a long way in making your application stand out!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures that we receive all your details without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the basics of eye care and eyewear. Brush up on common optical terms and the types of products the retailer offers. This will show your enthusiasm for the role and help you engage confidently with customers.
✨Customer Care is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone. This will demonstrate your commitment to enhancing the customer experience, which is crucial for this role.
✨Dress the Part
Since you'll be working in a retail environment, make sure to dress smartly and professionally for the interview. This not only shows respect for the company but also reflects your understanding of the industry standards.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the training opportunities or how the company supports personal development. This shows that you're genuinely interested in growing within the role and the company.
