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- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while learning and growing in optics.
- Qualifications: Passion for customer care and eagerness to learn; retail experience is a plus.
- Other info: Flexible hours available; supportive environment for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
You will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience. You will also be:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Benefits include:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you. Find out more at Boots rewards. Exclusions may apply, eligible roles only.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you’ll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Closing date: 25-Feb-2026
Optical Assistant in Alnwick employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Alnwick
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help customers find the right eyewear. Role-play with a friend or family member to build your confidence in handling different situations.
✨Tip Number 3
Show your enthusiasm for learning! During the interview, mention how excited you are about the 'Step Into Optics' training programme. Share any relevant experiences that highlight your passion for personal development.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your eagerness for the role.
We think you need these skills to ace Optical Assistant in Alnwick
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that align with the job description, like any retail or clinical experience you have.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique, as we’re looking for individuals who will fit into our inclusive team culture.
Apply Through Our Website: Make sure to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and keep track of it, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will help you answer questions confidently and show your enthusiasm for learning.
✨Showcase Your People Skills
Since you'll be interacting with customers daily, practice how to build rapport quickly. Think of examples from past experiences where you've successfully helped someone or resolved an issue. This will demonstrate your passion for customer care.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the team, training opportunities, or the store's approach to customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A professional appearance can make a great first impression, especially in a customer-facing role like this one. It shows that you take the opportunity seriously and respect the company’s values.
