At a Glance
- Tasks: Engage with customers, assist with eye-tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a leader in optical care with a focus on inclusivity.
- Benefits: Enjoy employee discounts, a pension plan, and access to 24/7 counselling support.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact on customer care.
- Qualifications: Passion for customer service and a desire to learn; retail experience is a plus.
- Other info: Full-time, permanent role with opportunities for career development.
The predicted salary is between 29120 - 36480 £ per year.
As an Optical Consultant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with.
You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Your role within the team as an Optical Consultant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience. You will also:
Order, dispense and collect glasses and contact lenses
Support with eye-tests and pre-screening activities
Provide aftercare support through repairs and adjustments
Complete operational and administrative tasks associated with dispensing prescriptions
Maintain shop floor standards
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
Passion for customer care
Enthusiasm for learning and personal development
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
Experience in a retail or clinical environment
Our benefits
Boots Retirement Savings Plan
Discretionary quarterly bonus
Generous employee discounts
Clinical and Non-Clinical Career development opportunities
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What\’s next
If your application is successful, you\’ll be invited to an in-store interview in the next 14 days.
Job Types: Full-time, Permanent
Pay: £14.00 per hour
Additional pay:
Bonus scheme
Benefits:
Company pension
Employee discount
Store discount
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Work Location: In person
#J-18808-Ljbffr
Boots Retail Assistant (Optical) employer: boots opticians abingdon
Contact Detail:
boots opticians abingdon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boots Retail Assistant (Optical)
✨Tip Number 1
Familiarise yourself with the products and services offered by Boots Opticians. Understanding the different types of eyewear and the importance of eye care will help you engage with customers more effectively during your interactions.
✨Tip Number 2
Showcase your passion for customer care in your conversations. When you meet the team or during your interview, share examples of how you've gone above and beyond for customers in previous roles to demonstrate your commitment to excellent service.
✨Tip Number 3
Prepare to discuss your enthusiasm for learning and personal development. Boots offers a comprehensive training programme, so be ready to express how you plan to take advantage of these opportunities to grow within the company.
✨Tip Number 4
If you have any experience in retail or clinical environments, be sure to highlight this during your discussions. Even if it's not essential, it can set you apart from other candidates and show that you understand the dynamics of working in a customer-focused setting.
We think you need these skills to ace Boots Retail Assistant (Optical)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Optical Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that showcases your passion for customer care and enthusiasm for learning. Use specific examples from your past experiences to demonstrate how you meet the essential skills outlined in the job description.
Highlight Relevant Experience: If you have experience in a retail or clinical environment, make sure to emphasise this in your CV. Even if you don’t have direct experience, consider transferable skills from other roles that relate to customer service and teamwork.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at boots opticians abingdon
✨Show Your Passion for Customer Care
As an Optical Consultant, your role revolves around customer interaction. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your enthusiasm for helping others and how you can make a positive impact on their experience.
✨Demonstrate Your Willingness to Learn
Boots values personal development, so express your eagerness to learn and grow within the role. Familiarise yourself with the 'Step Into Optics' training programme and mention how you look forward to enhancing your skills through both workshops and practical experiences.
✨Prepare for Role-Specific Scenarios
Think about common situations you might encounter as an Optical Consultant, such as assisting with eye-tests or helping customers choose eyewear. Prepare to discuss how you would handle these scenarios, showcasing your problem-solving skills and ability to connect with customers.
✨Understand the Company Culture
Boots prides itself on inclusivity and diversity. Research the company's values and be ready to discuss how you align with them. Showing that you understand and appreciate their commitment to creating a positive work environment will set you apart from other candidates.