If you're an experienced commercial leader looking for the opportunity to shape the commercial strategy of a growing national healthcare business, drive product and service innovation, and make a real impact on business performance, this could be your next career move.
Join Boots Hearingcare at an exciting stage of our growth as we continue to strengthen our position as one of the UK's leading hearingcare providers. Reporting directly to the Senior Director of Marketing & Commercial, you'll lead our commercial strategy across products, services, pricing and promotions, helping to maximise customer value, commercial performance and long-term business growth.
If you're looking for a role where you can influence strategic decision-making, work collaboratively across the business and lead commercial excellence, we'd love to hear from you.
The role
As Head of Commercial, you'll be responsible for leading the commercial direction of Boots Hearingcare's product and service portfolio, ensuring we continue to deliver compelling customer propositions while driving profitable growth.
- Develop and deliver Boots Hearingcare's commercial strategy across products, services, pricing and promotions.
- Lead category planning to maximise customer acquisition, conversion, retention and lifetime value.
- Identify new commercial opportunities using customer insights, market trends and competitor analysis.
- Own pricing strategies, promotional planning and commercial performance across the portfolio.
- Lead supplier relationships and commercial negotiations to secure best value and maximise profitability.
- Drive the development and launch of new products, services and customer propositions.
- Work closely with Marketing, Sales & Operations, Finance and Sonova colleagues to deliver commercial objectives.
- Lead and develop a high-performing commercial team while fostering collaboration across the business.
Progression & development
This is a highly visible leadership role offering the opportunity to shape Boots Hearingcare's commercial future while working alongside senior leaders across the organisation.
- Working within a growing healthcare business backed by Sonova.
- The opportunity to influence commercial strategy at executive level.
- Exposure to major product launches, innovation projects and strategic initiatives.
- Ongoing leadership and professional development.
What’s In It For You
- Competitive salary DOE
- Hybrid working, 3 days from our Norttingham HO- 2 days from home
- 25–30 days annual leave plus bank holidays
- Boots Discount Card
- Free hearing aids (if required as an employee)
- Free flu vaccination (discounted for family members)
- Pension scheme & life assurance
- Flexible Benefits Box – tailor your package
- Telus wellbeing support – confidential support inside and outside work
- Long service awards recognising your contribution
What We’re Looking For
- Proven experience leading commercial, category, product or commercial strategy functions within a multi-site retail, healthcare or consumer business.
- Strong commercial acumen with a track record of delivering revenue growth, profitability and market share improvements.
- Experience developing pricing strategies, promotional plans and product portfolios.
- Strong analytical skills with the ability to translate data into commercial decisions.
- Experience managing supplier relationships and leading commercial negotiations.
- Excellent stakeholder management and leadership skills with the ability to influence at all levels.
- A collaborative, customer-focused approach with the ability to manage multiple priorities in a fast-paced environment.
We care. We drive innovation. We strive for excellence. We build the best team.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Head of Commercial- Nottingham employer: Boots Hearingcare
Boots Hearingcare in Chester is an excellent employer, offering a supportive work culture that prioritises employee development and career progression in the field of audiology. With structured training programmes and a focus on exceptional customer service, employees enjoy a rewarding environment where they can make a meaningful impact on clients' lives while benefiting from various perks and a modern clinic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial- Nottingham
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Boots Hearingcare are looking for when hiring for a Head of Commercial- Nottingham.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Boots Hearingcare for the Head of Commercial- Nottingham, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Boots Hearingcare as a Head of Commercial- Nottingham, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Boots Hearingcare’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Commercial- Nottingham.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Boots Hearingcare, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Boots Hearingcare's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Boots Hearingcare. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Boots Hearingcare
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Boots Hearingcare uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Boots Hearingcare. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
