Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with hearing solutions and provide personalised advice in a friendly environment.
- Company: Boots Hearingcare offers tailored hearing solutions and expert care for enhanced hearing experiences.
- Benefits: Enjoy discounts, free hearing aids, flexible benefits, generous leave, and a supportive work culture.
- Why this job: Join a dynamic team, develop your skills, and make a positive impact on people's lives.
- Qualifications: Confidence in customer engagement; retail or healthcare experience is a plus; tech-savvy.
- Other info: Comprehensive training provided at the Boots Hearingcare Academy with all expenses covered.
The predicted salary is between 30000 - 42000 £ per year.
Join Our Team as a Hearingcare Advisor
About Us
Experience enhanced hearing with Boots Hearingcare. We specialise in tailored solutions for hearing challenges, offering comprehensive assessments, expert fittings, and dedicated aftercare. We are seeking enthusiastic individuals to join our team as Hearing Wellness Advisors. In this role, you will advise and support customers, promoting our hearing services in-store. We offer full training, a competitive salary, and once in store you will be eligible to receive a monthly bonus in addition to your base salary and other excellent company benefits.
About the Role:
This role will be based out of our brand-new World of Hearing store, a concept that focuses on providing comprehensive hearing care services and products in a specialised, customer-centric environment. It is designed to offer an immersive experience that enhances the journey for individuals seeking hearing solutions. The World of Hearing stores typically feature the following elements:
- Innovative Technology: Cutting-edge hearing aids and devices are showcased, allowing customers to experience the latest advancements in hearing technology.
- Interactive Experience: Customers can interact with various hearing solutions and receive hands-on demonstrations to better understand the benefits and functionalities of different products.
- Personalised Service: Expert audiologists and hearing care professionals provide tailored consultations, ensuring each customer receives the most suitable hearing care solution based on their individual needs.
- Comprehensive Assessments: Advanced hearing tests and assessments are conducted to accurately diagnose hearing issues and recommend appropriate treatments.
- Education and Support: Informational resources and support services are available to educate customers about hearing health and assist them in making informed decisions.
- Comfortable Environment: The stores are designed to be welcoming and comfortable, creating a positive atmosphere for customers to explore their hearing care options.
This is a fantastic opportunity to develop a career within a retail health environment.
Benefits at Boots Hearingcare:
- Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores.
- Free hearing aids if you need them as an employee!
- Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies & discounted for family members.
- Pension Scheme: Secure your future with our comprehensive pension scheme.
- Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your individual needs.
- Life Assurance Cover: Gain peace of mind with life assurance cover.
- Long Service Awards: Be recognised for your dedication with long service awards.
- Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
- Telus: Access Telus, a confidential support network offering help and advice on matters both in and outside of work.
As a Hearingcare Advisor, you will:
- Provide customers with detailed information about our Hearingcare services.
- Offer personalised advice on ear health and hearing maintenance.
- Perform routine hearing screening tests and schedule assessments for our Audiologists.
- Assist customers with hearing aid maintenance and care.
- Promote and sell consumables and ear care products.
- Train in specialised Hearingcare services, including wax removal through Micro Suction.
- Support the Audiologist with other hearing-related health checks as needed.
- Help achieve store KPIs by keeping diaries busy with appropriate appointments.
- Work closely with Boots Opticians and Pharmacy teams to promote hearing care.
- Foster great partnerships with in-store Audiologists and team members.
Person Specification:
- Confidence in approaching and engaging customers.
- Interest in store targets and a team player attitude.
- Ability to attend training at our Boots Hearingcare Academy.
- Self-reliance and accountability for personal learning and performance.
- Desire to become knowledgeable about hearing health and care pathways.
- Experience in a retail or healthcare environment is advantageous.
- Competence in using basic technology devices, such as iPads and computers.
Training:
During your initial training, you will spend 5 individual weeks (around one week per month) away from home at the Boots Hearingcare Academy in Llandudno. All accommodation and expenses are fully paid for, and you will also receive in-store and online training sessions. Once qualified, you will support our customers and in-store Audiologists, engaging actively with customers and providing specialised advice.
Boots Hearingcare is an equal opportunity employer. We unite, nurture talent, and foster collaboration among individuals from diverse backgrounds to cultivate the strongest team in the marketplace. We are committed to ensuring equal treatment and opportunities for all candidates, regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status. Join us in creating an inclusive and supportive environment where everyone can thrive and contribute to our shared success.
Hearingcare Advisor employer: Boots Hearingcare
Contact Detail:
Boots Hearingcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearingcare Advisor
✨Tip Number 1
Familiarise yourself with the latest hearing technology and products. Understanding the innovations in hearing aids and devices will not only boost your confidence but also help you engage effectively with customers, showcasing your knowledge during interviews.
✨Tip Number 2
Practice your customer engagement skills. As a Hearingcare Advisor, you'll need to approach and connect with customers easily. Role-playing scenarios with friends or family can help you become more comfortable in initiating conversations and providing personalised advice.
✨Tip Number 3
Research Boots Hearingcare's values and mission. Being able to articulate how your personal values align with the company's commitment to customer care and inclusivity will demonstrate your genuine interest in the role and make you stand out as a candidate.
✨Tip Number 4
Network with current employees or professionals in the hearing care field. Engaging with those already in the industry can provide valuable insights into the role and company culture, which you can leverage during your application process.
We think you need these skills to ace Hearingcare Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Hearingcare Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or healthcare environments. Emphasise any customer service roles and your ability to engage with customers, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for hearing care and your desire to help customers. Mention specific aspects of the role that excite you, such as the opportunity to work with innovative technology and provide personalised service.
Showcase Your Skills: In your application, highlight any experience you have with technology, customer engagement, and teamwork. If you have knowledge about hearing health or have attended relevant training, be sure to include that as well.
How to prepare for a job interview at Boots Hearingcare
✨Show Your Passion for Hearing Care
Demonstrate your enthusiasm for helping others with their hearing challenges. Share any personal experiences or interests related to hearing health, as this will show your genuine commitment to the role.
✨Familiarise Yourself with Innovative Technology
Research the latest advancements in hearing aids and devices. Being knowledgeable about the products you’ll be promoting will help you answer questions confidently and impress the interviewers.
✨Prepare for Customer Interaction Scenarios
Think of potential customer scenarios you might encounter in the role. Practice how you would approach these situations, focusing on providing personalised service and support, which is key to the position.
✨Highlight Teamwork and Collaboration Skills
Since the role involves working closely with Audiologists and other team members, be ready to discuss your experience in a team environment. Share examples of how you've successfully collaborated to achieve common goals.
