Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers on their hearing journey and assist Audiologists in delivering top-notch care.
- Company: Join Boots Hearingcare, a leader in audiology with a commitment to changing lives.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and flexible benefits tailored for you.
- Why this job: Make a real difference in people's lives while building a rewarding career in audiology.
- Qualifications: GCSEs in Maths, English, and Science; strong customer service skills are essential.
- Other info: Structured training and clear progression path to become a qualified Audiologist.
The predicted salary is between 24380 - 30476 ÂŁ per year.
If you enjoy working directly with customers, supporting clinical care, and being part of a service that genuinely changes lives, this Hearing Wellness Advisor role offers a rewarding entry point into a long‑term audiology career. You’ll play a key role in supporting customers throughout their hearing journey, while building the experience, skills, and qualifications needed to progress into clinical audiology – backed by the scale, stability, and investment of Boots Hearingcare.
This is a hands‑on, customer‑facing role with real responsibility, structured development, and a clear future pathway.
The clinic environment
- You’ll work within a modern clinic, supporting both customers and Audiologists in delivering outstanding hearing care.
- Access to the latest hearing technology and hearing aid solutions.
- Structured diaries and appointment‑based services.
- Strong clinical and operational support.
- Clear processes and high standards of care.
The role
- Be the first point of contact for customers, providing a warm and professional welcome.
- Carry out hearing screenings and pre‑clinic checks.
- Support hearing aid maintenance, aftercare, and troubleshooting.
- Assist Audiologists with clinic flow and customer preparation.
- Confidently discuss hearing health, ear care products, and next steps with customers.
- Manage administration, appointments, and customer records accurately.
- Play an active role in delivering a high‑quality, customer‑centric service.
Training & career progression
From day one, you’ll receive structured training to build confidence and clinical understanding, including sessions at our Boots Hearingcare Academy in Llandudno. Training is delivered over several months, with all accommodation and expenses covered, and is supported by hands‑on experience in store.
Career pathway
This role offers a clear progression route: Hearing Wellness Advisor → QHAD → Audiologist. With strong performance, you can progress onto our fully funded Qualification in Hearing Aid Dispensing (QHAD) programme, leading to a qualified Hearing Aid Audiologist role.
Entry requirements
- GCSEs (or equivalent) Grade C / 5 or above in Maths, English, and Science.
- Strong performance and customer focus.
- Ability to balance academic study with clinical practice.
What’s In It For You
- Salary: ÂŁ24,380 per annum.
- Monthly bonus scheme.
- Boots Discount Card.
- Free hearing aids (if required as an employee).
- Free flu vaccination (discounted for family members).
- Pension scheme (including salary sacrifice).
- Life assurance.
- Flexible Benefits Box – tailor your package.
- Telus wellbeing support – confidential support inside and outside work.
- 25 days annual leave, increasing to 30 with service, plus bank holidays.
- Long service awards recognising your contribution.
What We’re Looking For
- A strong customer‑service background (healthcare or retail ideal).
- Confidence working with customers in a consultative environment.
- Excellent communication and organisational skills.
- Strong attention to detail and administration skills.
- A genuine interest in hearing health and progression into audiology.
- GCSEs (or equivalent) in Maths, English, and Science to support future QHAD entry.
We care. We drive innovation. We strive for excellence. We build the best team.
Equal Opportunity Employer
Sonova is an equal opportunity employer. We team up and grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Hearing Wellness Advisor- Sheffield Meadowhall employer: Boots Hearingcare
Contact Detail:
Boots Hearingcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Wellness Advisor- Sheffield Meadowhall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Hearingcare. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can highlight your customer service skills and any relevant experience. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your passion for hearing health! Be ready to discuss why you’re interested in audiology and how you can contribute to improving customers' lives. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you on their radar!
We think you need these skills to ace Hearing Wellness Advisor- Sheffield Meadowhall
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us know how much you enjoy working with customers. Share any experiences where you've made a positive impact on someone's day, especially in a healthcare or retail setting.
Highlight Relevant Skills: Make sure to mention your strong communication and organisational skills. We want to see how you can balance customer interactions with administrative tasks, so give us examples of how you've done this in the past.
Express Your Interest in Audiology: Let us know why you're interested in a career in audiology. Whether it's a personal connection to hearing health or a desire to help others, sharing your motivation will make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Boots Hearingcare
✨Know Your Stuff
Before the interview, make sure you understand the basics of audiology and hearing health. Familiarise yourself with common hearing aid technologies and the services offered by Boots Hearingcare. This will help you engage confidently with the interviewer and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be ready to share examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your suitability for a customer-facing position.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the training process at the Boots Hearingcare Academy or how the team supports each other in delivering high-quality care. Asking questions shows your enthusiasm for the role and helps you assess if it’s the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your thoughts clearly and confidently. This will not only help you refine your answers but also ease any nerves you might have on the day of the actual interview.
