Hearing Wellness Advisor

Hearing Wellness Advisor

Full-Time 24380 £ / year No home office possible
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At a Glance

  • Tasks: Support customers with hearing solutions and gain hands-on experience in audiology.
  • Company: Boots Hearingcare offers tailored hearing solutions and expert care.
  • Benefits: Enjoy a competitive salary, discounts, free hearing aids, and generous annual leave.
  • Why this job: Kickstart your audiology career with comprehensive training and real-world experience.
  • Qualifications: Passion for helping others; no prior experience needed.
  • Other info: Join a diverse team committed to innovation and excellence.

Start your career in audiology – join us as a Hearing Wellness Advisor! At Boots Hearingcare, we provide tailored hearing solutions through expert assessments, fittings, and dedicated aftercare. As a Hearing Wellness Advisor, you'll play a key role in supporting customers, learning about hearing healthcare, and developing specialist skills that can set you on the path to becoming a qualified Audiologist.

If you're passionate about helping people hear better and looking to build a long-term career in audiology, this is the perfect opportunity!

About the Role:

As a Hearing Wellness Advisor in our state-of-the-art World of Hearing store, you'll gain hands-on experience with cutting-edge hearing technology, perform hearing screenings, assist with hearing aid maintenance, and receive comprehensive, fully funded training at the Boots Hearingcare Academy, making this an ideal stepping stone into a clinical audiology career with opportunities for progression into advanced hearing care roles.

Benefits at Boots Hearingcare

  • Competitive Salary: £24,380 + Monthly bonus* OTE £31,694
  • Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores.
  • Free hearing aids if you need them as an employee!
  • Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members
  • Pension Scheme: Secure your future with our comprehensive pension scheme, including salary sacrifice
  • Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your individual needs.
  • Life Assurance Cover: Gain peace of mind with life assurance cover.
  • Long Service Awards: Be recognised for your dedication with long service awards.
  • Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
  • Telus: Access Telus, a confidential support network offering help and advice on matters both in and outside of work.

Training & Career Progression - Your Path to a Future in Audiology

At Boots Hearingcare, we are committed to providing you with the knowledge, skills, and hands-on experience needed to build a successful career in audiology. From fully funded training to practical experience in-store, our structured development program sets you up for long-term success in the industry.

Your Training Journey

  • Training is spread over several months, ensuring a structured learning approach.
  • Sessions take place at our dedicated Boots Hearingcare Academy in Llandudno, covering core audiology knowledge, customer interactions, and specialist procedures.
  • Accommodation and expenses are fully covered, so you can focus on learning and development.

In-Store Mentorship & Hands-On Experience

  • Gain practical experience working alongside experienced Audiologists.
  • Develop expertise in hearing screenings, customer consultations, and hearing aid maintenance.
  • Learn how to confidently discuss hearing health, ear care products, and treatment pathways with customers.

Specialist Skills & Advanced Hearing Services

  • Progress into specialist training, including wax removal (Micro Suction), providing an essential service to customers.
  • Learn about advanced hearing technology and develop the ability to recommend tailored solutions for a variety of hearing needs.

Career Progression – Your Future in Audiology

This role isn’t just a job—it’s the first step toward a long-term career in hearing care. By completing our training program, you’ll be well-positioned to:

  • Progress into clinical audiology roles, working towards formal audiology qualifications.
  • Develop into a Hearing Care Specialist, taking on more responsibility in hearing assessments and ear care services.
  • Gain experience that could lead to a Hearing Aid Audiologist (HAA) role, with further training and qualifications available.
  • Become an integral part of Boots Hearingcare’s future, supporting our mission to improve lives through better hearing.

We provide the training—you bring the passion for helping people hear better!

A Workplace Where Everyone Belongs

At Boots Hearingcare, we’re committed to developing talent, supporting diversity, and fostering collaboration. We provide equal opportunities for all, ensuring every team member can grow and succeed.

Hearing Wellness Advisor employer: Boots Hearingcare

At Boots Hearingcare, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Hearing Wellness Advisor in our state-of-the-art World of Hearing store, you'll benefit from comprehensive training at the Boots Hearingcare Academy, competitive salary, generous annual leave, and unique perks like free hearing aids and flu vaccines. Join us to embark on a rewarding career path in audiology, where your passion for helping others will be nurtured and celebrated.
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Contact Detail:

Boots Hearingcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hearing Wellness Advisor

✨Tip Number 1

Familiarise yourself with the latest hearing technology and trends in audiology. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.

✨Tip Number 2

Network with current professionals in the audiology field, especially those working at Boots Hearingcare. Engaging with them can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your passion for helping others and how it aligns with the mission of Boots Hearingcare. Be ready to share personal experiences that highlight your commitment to improving lives through better hearing.

✨Tip Number 4

Show enthusiasm for the training opportunities offered by Boots Hearingcare. Expressing your eagerness to learn and grow within the company can set you apart from other candidates.

We think you need these skills to ace Hearing Wellness Advisor

Customer Service Skills
Communication Skills
Empathy and Compassion
Attention to Detail
Technical Aptitude
Hearing Screening Techniques
Problem-Solving Skills
Teamwork and Collaboration
Adaptability
Time Management
Basic Audiology Knowledge
Sales Skills
Ability to Learn Quickly
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Hearing Wellness Advisor. Tailor your application to highlight how your skills and experiences align with these aspects.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Emphasise any customer service experience or interest in audiology, as this will resonate well with Boots Hearingcare's mission.

Write a Strong Cover Letter: In your cover letter, express your passion for helping people and your interest in audiology. Mention specific reasons why you want to work at Boots Hearingcare and how you can contribute to their goals.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Boots Hearingcare

✨Show Your Passion for Audiology

Make sure to express your enthusiasm for helping people with hearing issues. Share any personal experiences or motivations that led you to pursue a career in audiology, as this will resonate well with the interviewers.

✨Familiarise Yourself with Hearing Technology

Before the interview, take some time to learn about the latest advancements in hearing technology and how they benefit customers. Being knowledgeable about the products and services offered by Boots Hearingcare will demonstrate your commitment to the role.

✨Prepare for Customer Interaction Scenarios

Think about potential customer scenarios you might encounter as a Hearing Wellness Advisor. Prepare to discuss how you would handle various situations, such as assisting a customer with hearing aid maintenance or conducting a hearing screening.

✨Ask Insightful Questions

At the end of the interview, be ready to ask thoughtful questions about the training programme, career progression opportunities, and the company culture at Boots Hearingcare. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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