Boots Hearingcare Ltd. is seeking an IT Service Desk Associate to be the friendly first point of contact for colleagues, using ServiceNow to log and prioritise calls and resolve tickets.
You’ll support multiple departments, ensure system availability, and assist in new system testing and store openings. The role requires a customer-focused approach, solid troubleshooting skills, and excellent time management to meet SLAs.
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IT Service Desk Specialist - ServiceNow & User Support in Llandudno employer: Boots Hearingcare Ltd
Boots Hearingcare Ltd is an exceptional employer, offering a dynamic work environment where you can thrive as a Lead Hearing Care Audiologist. With access to state-of-the-art technology and a commitment to customer-centric care, you'll enjoy flexible working hours and ample opportunities for career progression, all while being part of a supportive team that values your contributions. Competitive benefits, including a generous salary and significant annual leave, make this an attractive place to build a rewarding career in hearing care.