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- Tasks: Support customers with hearing services and promote ear health in-store.
- Company: Boots Hearingcare enhances lives through tailored hearing solutions and expert care.
- Benefits: Enjoy discounts, free hearing aids, flexible benefits, and generous annual leave.
- Why this job: Join a supportive team, gain valuable skills, and make a real difference in people's lives.
- Qualifications: Confidence in customer engagement; retail or healthcare experience is a plus.
- Other info: Full training provided, including paid accommodation for academy sessions.
The predicted salary is between 30000 - 42000 £ per year.
Experience enhanced hearing with Boots Hearingcare. We specialise in tailored solutions for hearing challenges, offering comprehensive assessments, expert fittings, and dedicated aftercare. With our commitment to personalised care and cutting-edge technology, we aim to improve quality of life through better hearing.
Boots Hearingcare is seeking enthusiastic individuals to join our team as Hearing Wellness Advisors. In this role, you will advise and support customers, promoting our hearing services in-store. We offer full training, a competitive salary, and once in store, you will be eligible to receive a monthly bonus in addition to your base salary and other excellent company benefits. This is a fantastic opportunity to develop a career within a retail health environment.
During your initial training, you will spend 3 individual weeks (one week per month) away from home at the Boots Hearingcare Academy in Llandudno. All accommodation and expenses are fully paid for, and you will also receive in-store and online training sessions. Once qualified, you will support our customers and in-store Audiologists, engaging actively with customers and providing specialised advice.
Benefits at Boots Hearingcare:
- Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores.
- Free hearing aids if you need them as an employee!
- Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies & discounted for family members.
- Pension Scheme: Secure your future with our comprehensive pension scheme.
- Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your individual needs.
- Life Assurance Cover: Gain peace of mind with life assurance cover.
- Long Service Awards: Be recognised for your dedication with long service awards.
- Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
- Telus: Access Telus, a confidential support network offering help and advice on matters both in and outside of work.
As a Hearing Wellness Advisor, you will:
- Provide customers with detailed information about our Hearingcare services.
- Offer personalised advice on ear health and hearing maintenance.
- Perform routine hearing screening tests and schedule assessments for our Audiologists.
- Assist customers with hearing aid maintenance and care.
- Promote and sell consumables and ear care products.
- Train in specialised Hearingcare services, including wax removal through Micro Suction.
- Support the Audiologist with other hearing-related health checks as needed.
- Help achieve store KPIs by keeping diaries busy with appropriate appointments.
- Work closely with Boots Opticians and Pharmacy teams to promote hearing care.
- Foster great partnerships with in-store Audiologists and team members.
Person Specification:
- Confidence in approaching and engaging customers.
- Interest in store targets and a team player attitude.
- Ability to attend training at our Boots Hearingcare Academy.
- Self-reliance and accountability for personal learning and performance.
- Desire to become knowledgeable about hearing health and care pathways.
- Experience in a retail or healthcare environment is advantageous.
- Competence in using basic technology devices, such as iPads and computers.
Boots Hearingcare is an equal opportunity employer. At Boots Hearingcare, we unite, nurture talent, and foster collaboration among individuals from diverse backgrounds to cultivate the strongest team in the marketplace. We are committed to ensuring equal treatment and opportunities for all candidates, regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status. Join us in creating an inclusive and supportive environment where everyone can thrive and contribute to our shared success.
We Care, We drive innovation, We strive for excellence, We build the best team.
We are currently unable to provide Certificates of Sponsorship.
Hearing Wellness Advisor in Liverpool employer: Boots Hearingcare Limited
Contact Detail:
Boots Hearingcare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Wellness Advisor in Liverpool
✨Tip Number 1
Familiarise yourself with the latest hearing technology and trends in the industry. Being knowledgeable about products like hearing aids and cochlear implants will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer engagement skills. As a Hearing Wellness Advisor, you'll be interacting with customers regularly, so role-playing scenarios with friends or family can help you feel more confident and prepared for real-life situations.
✨Tip Number 3
Research Boots Hearingcare's services and values. Understanding their commitment to personalised care and how they operate will allow you to align your answers with their mission during the interview process.
✨Tip Number 4
Network with current or former employees of Boots Hearingcare. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Hearing Wellness Advisor in Liverpool
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Hearing Wellness Advisor. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific aspects of Boots Hearingcare that resonate with you, such as their commitment to personalised care and innovative technology.
Highlight Relevant Experience: In your CV, emphasise any previous experience in retail or healthcare environments. Showcase your ability to engage with customers and your interest in hearing health, as these are key attributes for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Boots Hearingcare Limited
✨Show Your Passion for Hearing Health
Express your enthusiasm for hearing wellness and how it impacts people's lives. Share any personal experiences or stories that highlight your interest in helping others improve their hearing.
✨Demonstrate Customer Engagement Skills
Prepare to discuss how you would approach and engage customers in a retail environment. Think of examples where you've successfully interacted with customers, showcasing your ability to provide personalised advice and support.
✨Familiarise Yourself with Hearing Care Products
Research the types of hearing aids and ear care products offered by Boots Hearingcare. Being knowledgeable about these products will help you answer questions confidently and show your commitment to the role.
✨Highlight Teamwork and Collaboration
Since the role involves working closely with Audiologists and other team members, be ready to discuss your experience in teamwork. Share examples of how you've contributed to a team goal or supported colleagues in a previous job.
