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- Tasks: Help patients feel good with fantastic customer care and pharmacy services.
- Company: Join Boots, a leader in healthcare and pharmacy services across the UK.
- Benefits: Enjoy competitive pay, flexible working, generous discounts, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while developing your pharmacy career.
- Qualifications: No experience needed; just bring your passion for customer care and a willingness to learn.
- Other info: Opportunities for further qualifications and career advancement within Boots.
The hourly rate for this role is £12.00 and up to £13.15 across selected locations within London. The hourly rate will increase after 6 months in role.
No previous experience is required, and full training will be provided.
The importance of your role.
Fantastic customer care is at the heart of everything we do, and as a Trainee Dispenser you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing services we provide.
To provide fantastic patient care as a Trainee you will work across the healthcare counter and the dispensary to where the patients need you most. This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients.
How will you do it?
With different types of pharmacies all over the UK, we’re giving patients the very best care and attention with the services we offer. You will be providing healthy lifestyle advice and health services to our patients across a number of store locations. You’ll do this through great conversations as well as delivering the technical aspects of supplying medicines.
This is often a fast paced environment, and you will interact with many different people, and will be a core member of the pharmacy and healthcare team.
Your duties will include:
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Learning how to tailor conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.
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Working towards delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.
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Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
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Seeking opportunities to engage with GPs and practice teams to promote services and items.
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Working towards delivering efficient dispensary operations and ensuring dispensing losses are minimised.
We’re offering you an exciting career opportunity and a chance to continue your professional journey. You will need to be prepared to work towards an NVQ Level 2 equivalent in Pharmacy Services one you start in role.
But it isn’t just about experience or knowledge, we’re looking for people with a genuine passion for customer care, and who will be ambassadors for healthcare in our stores. You will have the ability to build excellent relationships with patients and your team and will be able to understand individual patient needs and tailor your support and advice appropriately. You will have the ability to advise patients with confidence and accuracy whilst remaining customer focussed.
If you are interested in further developing your professional career, we can support you towards achieving both competency and knowledge based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could then lead to an Accuracy Checking Pharmacy Technician (ACPT) role. As you continue to develop your healthcare knowledge through these qualifications and roles, your pay and benefits will reflect this.
Excitingly, this is just one of several routes your career could take you within Boots!
Our Diversity and Inclusion commitment.
Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.
Our Benefits.
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
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Competitive holiday allowance (with the option to buy more days)
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Boots Retirement Savings Plan pension scheme
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Discretionary annual bonus scheme
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Enhanced Maternity / Paternity / Adoption leave pay
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£100 gift card for colleagues expecting/adopting a baby
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Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
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Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
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Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
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Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
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Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
Trainee Pharmacy Advisor employer: Boots Company PLC
Contact Detail:
Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Pharmacy Advisor
✨Tip Number 1
Familiarize yourself with the basics of pharmacy operations and customer care. Understanding the key responsibilities of a Trainee Pharmacy Advisor will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Show your passion for customer service! Think of examples from your past experiences where you provided excellent service or helped someone in need. This will demonstrate your commitment to patient care.
✨Tip Number 3
Research Boots' values and their approach to diversity and inclusion. Being able to discuss how you align with these values can set you apart as a candidate who fits well within their culture.
✨Tip Number 4
Prepare questions about the training and development opportunities available. Showing that you are eager to learn and grow within the company can make a positive impression on your potential employers.
We think you need these skills to ace Trainee Pharmacy Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Trainee Pharmacy Advisor position. Understand the key responsibilities and the skills required, such as customer care and the ability to tailor conversations with patients.
Highlight Relevant Skills: In your application, emphasize any relevant skills or experiences that demonstrate your passion for customer care and your ability to build relationships. Even if you lack direct experience, showcase transferable skills from other roles or situations.
Express Your Motivation: Clearly articulate why you want to work in pharmacy and how this role aligns with your career goals. Mention your eagerness to learn and develop professionally, especially regarding the NVQ qualifications mentioned in the job description.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial in a healthcare environment.
How to prepare for a job interview at Boots Company PLC
✨Show Your Passion for Customer Care
Make sure to express your genuine interest in providing excellent customer service. Share any experiences, even if they are not directly related to pharmacy, where you helped someone or made a positive impact.
✨Understand the Role's Responsibilities
Familiarize yourself with the key duties of a Trainee Pharmacy Advisor. Be prepared to discuss how you would approach tasks like tailoring conversations with customers and ensuring safe medicine supply.
✨Demonstrate Your Ability to Learn
Since no previous experience is required, emphasize your willingness and ability to learn quickly. Mention any relevant training or courses you've taken that showcase your commitment to personal development.
✨Engage with the Interviewers
Prepare thoughtful questions about the company’s values, diversity initiatives, and career progression opportunities. This shows your interest in the role and helps you assess if the company is the right fit for you.
