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- Tasks: Engage with customers, assist in eye-tests, and help find perfect eyewear solutions.
- Company: Boots Opticians values inclusivity and diversity, creating a supportive work environment.
- Benefits: Enjoy bonuses, employee discounts, career development, and 24/7 counseling support.
- Why this job: Gain hands-on experience and knowledge through our 'Step Into Optics' training program.
- Qualifications: Passion for customer care; retail or clinical experience is a plus.
- Other info: Be part of a team that values your growth and well-being.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Consultant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as an Optical Consultant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You will also be involved in:
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Ordering, dispensing and collection of glasses and contact lenses
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Supporting with eye-tests and pre-screening activities
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Providing aftercare support through repairs and adjustments
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Completing operational and administrative tasks associated with dispensing prescriptions
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Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
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Passion for customer care
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Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits
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Discretionary quarterly bonus
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Generous employee discounts for you and a second person (terms and conditions apply)
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Clinical and Non-Clinical Career development opportunities
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Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
including holiday buying, discounted gym membership, life assurance, activity passes and more. * Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
Optical Consultant employer: Boots Company PLC
Contact Detail:
Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant
✨Tip Number 1
Make sure to familiarize yourself with the latest eyewear trends and products. This knowledge will not only help you connect with customers but also demonstrate your passion for the industry during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like setting. This will prepare you for the dynamic environment of the store and help you build rapport with customers more effectively.
✨Tip Number 3
Research Boots Opticians' values and mission statement. Understanding their commitment to inclusivity and customer care will allow you to align your approach and showcase how you can contribute to their team.
✨Tip Number 4
Consider reaching out to current employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Optical Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Optical Consultant position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Craft a Tailored CV: Make sure your CV reflects your passion for customer care and any relevant experience in retail or clinical environments. Highlight specific examples where you've successfully built relationships with customers or provided excellent service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how the 'Step Into Optics' training programme aligns with your desire to learn and grow within the optical field.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Boots Company PLC
✨Show Your Passion for Customer Care
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Your Desire to Learn
Highlight your eagerness to develop your skills, especially in optics. Mention any relevant training or courses you've taken, and be ready to discuss how you plan to take advantage of the 'Step Into Optics' training programme.
✨Prepare for Role-Specific Scenarios
Think about common situations you might encounter as an Optical Consultant, such as assisting with eye-tests or handling customer complaints. Prepare to discuss how you would approach these scenarios effectively.
✨Emphasize Teamwork and Communication Skills
Since you'll be part of a store team, it's important to showcase your ability to work well with others. Share experiences where you've collaborated successfully with colleagues to achieve a common goal.
