General Manager

General Manager

Exeter Full-Time 30000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and drive performance at our vibrant speakeasy-style bar.
  • Company: Join The Bootlegger, a highly regarded and growing brand in the hospitality industry.
  • Benefits: Enjoy competitive pay, generous discounts, bonuses, and a fun Christmas party!
  • Why this job: Be part of a supportive team and bring your creative ideas to life in a dynamic environment.
  • Qualifications: Must have 2+ years as a General Manager in a bar or similar setting.
  • Other info: Immediate start available; includes a two-stage interview process.

The predicted salary is between 30000 - 35000 £ per year.

JOB DESCRIPTION – GENERAL MANAGER

Date posted: 01/03/2024

Location: The Bootlegger Exeter, 162-163 Fore Street, EX43AT

Salary: £30k to £35k dependant on experience

Start Date: Immediate

Reporting line: Operations Director

OVERVIEW

We are seeking a dynamic and motivated General Manager to join our team at The Bootlegger. The ideal candidate should be a hardworking, creative, and charismatic industry professional with the style and panache to lead the team. Responsible for the smooth day-to-day running of this 7-day operation, you will have full accountability for the performance of the site and will be expected to bring fresh, new, and exciting ideas to this already highly regarded and growing brand.

The recruitment process includes a two-stage interview and visit to our bar. This role is offered on a full-time contract and is available for an immediate start.

WHAT WE CAN OFFER YOU

Enjoy a fast-paced and fulfilling role at one of our speakeasy-style bars. Become part of a supportive and close-knit team. Benefit from a competitive salary package and generous discounts. Eligibility for an annual and lucrative bonus scheme. Access company-wide progression opportunities within our independent group. Experience one unforgettable Christmas party. Receive pension contributions and generous holiday allowance.

ROLE AND RESPONSIBILITIES

As a General Manager at The Bootlegger, your main responsibilities include:

  1. Overall profit and loss accountability for the site, ensuring sales, gross margin and net profit targets are exceeded.
  2. Interacting with customers to develop loyalty and handle customer concerns.
  3. Ensuring all licenses are current including health, safety, and liquor.
  4. Creating employee schedules based on expected customer numbers.
  5. Leadership of the team of Bootleggers to create the right environment for customers.
  6. Working with liquor vendors to develop new products and offers.
  7. Productions and promotions for the bar.
  8. Setting and maintaining standards for cleanliness and safety.
  9. Collaborating with the Operations Director to negotiate with vendors, order suppliers, manage inventories, and budgets.

REQUIRED SKILLS AND QUALIFICATIONS

Excellent interpersonal, communication, and customer-service skills. Ability to hire, train, manage, and schedule staff. Extensive knowledge of liquor, bartending, and service protocols. Solid organizational skills and knowledge of budgets, inventories, and negotiating prices with vendors. Great sales skills and talent for developing promotions or new products. A minimum of 2 years General Manager experience is required in a bar or similar environment. Ambitious with a very strong work ethic.

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General Manager employer: Bootlegger Bars Ltd

At The Bootlegger, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work environment in the heart of Exeter. As a General Manager, you will enjoy competitive salary packages, generous discounts, and access to company-wide progression opportunities within our independent group. Join our close-knit team and experience the thrill of leading a renowned speakeasy-style bar while benefiting from a fulfilling career with ample growth potential.
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Contact Detail:

Bootlegger Bars Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Show your passion for the hospitality industry during the interview. Share specific examples of how you've successfully led a team or improved customer experiences in your previous roles.

✨Tip Number 2

Research The Bootlegger's brand and its unique offerings. Be prepared to discuss innovative ideas you could bring to enhance their current menu or customer engagement strategies.

✨Tip Number 3

Demonstrate your financial acumen by discussing how you've managed budgets and driven profitability in past positions. Highlight any successful promotions or product launches you've overseen.

✨Tip Number 4

Prepare to showcase your leadership style. Think about how you can create a positive work environment and motivate your team, as this is crucial for the role of General Manager.

We think you need these skills to ace General Manager

Interpersonal Skills
Customer Service Skills
Leadership Skills
Staff Management
Training and Development
Organizational Skills
Budget Management
Inventory Management
Negotiation Skills
Sales Skills
Promotional Development
Knowledge of Liquor and Bartending
Problem-Solving Skills
Creativity
Strong Work Ethic

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience as a General Manager, especially in the bar or hospitality industry. Emphasize your leadership skills, customer service expertise, and any specific achievements that demonstrate your ability to exceed sales and profit targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Mention specific reasons why you want to work at The Bootlegger and how your creative ideas can contribute to the bar's success. Be sure to convey your personality and enthusiasm.

Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills, as well as your experience with staff management and training. Provide examples of how you've successfully handled customer concerns and developed loyalty in previous roles.

Prepare for Interviews: Since the recruitment process includes a two-stage interview, prepare by researching common interview questions for General Managers in the hospitality sector. Think about how you would handle specific scenarios related to customer service, team leadership, and operational challenges.

How to prepare for a job interview at Bootlegger Bars Ltd

✨Show Your Leadership Style

As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and manage teams, share examples of past successes, and demonstrate your ability to create a positive work environment.

✨Know the Brand Inside Out

Familiarize yourself with The Bootlegger's brand, values, and offerings. Show enthusiasm for their unique speakeasy-style concept and be ready to suggest innovative ideas that align with their vision.

✨Demonstrate Financial Acumen

Since you'll be responsible for profit and loss accountability, be ready to discuss your experience with budgets, sales targets, and inventory management. Highlight any specific achievements in improving financial performance in previous roles.

✨Engage with Customer Experience

Customer interaction is key in this role. Prepare to talk about how you've handled customer concerns in the past and how you plan to enhance customer loyalty at The Bootlegger. Share any creative promotions or events you've successfully implemented.

General Manager
Bootlegger Bars Ltd
B
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