Customer Assistant (Specialist) in Penrith
Customer Assistant (Specialist)

Customer Assistant (Specialist) in Penrith

Penrith Part-Time 10 - 12 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and enhance their shopping experience at our Counters.
  • Company: Join Booths, a family-run business dedicated to excellent food and customer service.
  • Benefits: Competitive pay, supportive team environment, and flexible working hours.
  • Why this job: Be part of a caring family and make a real difference in customer satisfaction.
  • Qualifications: Previous retail experience and a passion for customer service are essential.
  • Other info: Work in a dynamic environment with opportunities for personal growth.

The predicted salary is between 10 - 12 £ per hour.

Location: Penrith

Working Pattern: We have a variety of contract lengths between 22.5 and 36.75 hours per week available. You must be able to work 1 weekend day per week. Weekday shifts between 6-7.5 hours per day.

The Role: Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working primarily on our Counters:

  • Counters: As part of our Counters team, you will be working with a variety of meat, fish and dairy products on our Raw, Fish, Delicatessen, Cheese and Hot Counters.

You will have a high degree of customer interaction and should therefore have a friendly, polite and approachable manner. Previous retail experience is required, and experience with food service is preferable. We are looking for an individual with a real passion for Customer Service and Teamwork.

About: Booths is more than just a well-loved store. It’s a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.

Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.

Salary: 18 – 20 years: £10.30; 21+: £12.30

Customer Assistant (Specialist) in Penrith employer: Booths

Booths is an exceptional employer that prioritises a supportive and family-oriented work culture, making every employee feel valued and part of a close-knit team. With a focus on customer service excellence, employees have the opportunity to engage with customers while working with high-quality products, all within a flexible working pattern that accommodates various contract lengths. Located in Penrith, Booths offers a unique environment where staff can grow their skills in retail and food service, ensuring a rewarding career path in a beloved local business.
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Contact Detail:

Booths Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant (Specialist) in Penrith

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Booths. Understand their values and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your customer service skills! Since this role is all about making customers feel special, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with us.

✨Tip Number 3

Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you care about the role and respect the company’s image. Plus, it’ll give you a confidence boost!

✨Tip Number 4

Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds. Plus, it shows you’re really keen on joining the Booths family!

We think you need these skills to ace Customer Assistant (Specialist) in Penrith

Customer Service
Teamwork
Retail Experience
Food Service Experience
Communication Skills
Friendly and Approachable Manner
Attention to Detail
Product Knowledge

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating a fantastic shopping experience for our customers!

Highlight Relevant Experience: Make sure to mention any previous retail or food service experience you have. We love seeing how your background can contribute to our Counters team and enhance our customers' experience.

Be Friendly and Approachable: Since you'll be interacting with customers regularly, use a warm and friendly tone in your application. This will give us a glimpse of your personality and how you might connect with our customers.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Booths

✨Know Your Products

Familiarise yourself with the types of meat, fish, and dairy products you'll be working with. Being able to discuss these items confidently will show your passion for customer service and your commitment to providing an excellent shopping experience.

✨Showcase Your Customer Service Skills

Prepare examples from your previous retail experience where you went above and beyond for a customer. Highlighting your friendly, polite, and approachable manner will resonate well with the interviewers, as they value these traits highly.

✨Demonstrate Teamwork

Think of instances where you successfully collaborated with colleagues in a fast-paced environment. Emphasising your ability to work as part of a team will align with their family-oriented culture and the importance they place on teamwork.

✨Ask Thoughtful Questions

Prepare some questions about the role and the company culture. This shows your genuine interest in becoming part of their family-run business and helps you understand how you can contribute to their dream of inspiring customers with excellent food and drink.

Customer Assistant (Specialist) in Penrith
Booths
Location: Penrith

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