At a Glance
- Tasks: Deliver exceptional customer service while working on our fresh counters, including deli and bakery.
- Company: Join Booths, a family-run business since 1847, where you’re part of the family.
- Benefits: Enjoy discounts, wellbeing support, and a pension plan to secure your future.
- Other info: Flexible part-time hours with a supportive team and opportunities for growth.
- Why this job: Make a difference in customers' shopping experiences while developing valuable skills.
- Qualifications: No specific qualifications required; just a passion for great food and customer service.
Rate: £12.80
Location: Berry Lane, Longridge, Preston, PR3 3NH
Hours: 10 and 18 hour per week contract available
Contract Type: Permanent
Closing date: 02/09/26
Working pattern: We have part time positions available with a contract of 10 or 18 hours per week. You must be able to work at least one weekend day. Working hours will be between the hours of 6am - 8.30pm Monday - Saturday and 8am - 5pm on a Sunday. As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week. You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.
The Role - Counters: Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working on our fresh counters within our store including meat, fish, bakery, hot food, cheese and deli. You will work with a variety of meat, fish, and dairy products, ensuring all items are handled and prepared to the highest standards. This role specifically involves working on our Deli counter.
About: At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best. We believe in three things: People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Working for us has great rewards:
- Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed, 15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Rate:
- Under 18: £10.30 p/h
- 18 – 20 years: £10.94 p/h
- 21+: £12.80 p/h
Please Note: If we receive a significant number of applications then we may close applications for this vacancy earlier than the advertised closing date.
Customer Assistant (Specialist) - Counters in Longridge employer: Booths
At Booths, we pride ourselves on being a family-run business since 1847, where every employee is treated like family. Our supportive work culture fosters personal growth and development, offering generous discounts on our quality products and a commitment to employee wellbeing. Join us in Longridge, where you can enjoy a fulfilling role as a Customer Assistant while contributing to a welcoming environment that values people, product, and place.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Specialist) - Counters in Longridge
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Booths, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Booths!
We think you need these skills to ace Customer Assistant (Specialist) - Counters in Longridge
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Booths, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Booths and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Booths that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Booths
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
