Customer Assistant (Trading) in Lancaster
Customer Assistant (Trading)

Customer Assistant (Trading) in Lancaster

Lancaster Part-Time 21216 - 26784 £ / year (est.) No home office possible
Booths

At a Glance

  • Tasks: Serve customers, replenish stock, and create a magical shopping experience.
  • Company: Join Booths, a family-run business since 1847, where you feel valued.
  • Benefits: Competitive pay, supportive environment, and bespoke training provided.
  • Why this job: Be part of a caring team that inspires customers with excellent food and drink.
  • Qualifications: No retail experience needed; just a passion for customer service.
  • Other info: Flexible part-time role with opportunities to grow within the family.

The predicted salary is between 21216 - 26784 £ per year.

Location: Scotforth

Working Pattern: This is a part time role with a contract of 20 hours per week.

About: Booths is more than just a well-loved store. It’s a family. It’s about the People, the Product and the Place. We’ve been a family‑run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best. Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.

The Role: Our customers will be your main focus, and everything you do will be with their shopping experience in mind. That means as a Trading Customer Assistant, you could be serving our customers at the checkouts, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don't need retail experience to join our family. With our bespoke training, you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.

Salary:

  • 21+: £12.80 p/h
  • 18-20: £10.94 p/h
  • Under 18: £10.30 p/h

Customer Assistant (Trading) in Lancaster employer: Booths

At Booths, we pride ourselves on being more than just a store; we are a family that has been nurturing our community since 1847. Our supportive work culture fosters personal growth and development, ensuring that every team member feels valued and empowered to deliver exceptional customer experiences. With flexible part-time hours and comprehensive training, joining us in Scotforth means becoming part of a dedicated team that truly cares about both its employees and customers.
Booths

Contact Detail:

Booths Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant (Trading) in Lancaster

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Booths. Understand their values and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your customer service skills! Since you'll be focusing on creating a magical shopping experience, think about how you can demonstrate your ability to delight customers. Role-play scenarios with friends or family to get comfortable with handling different situations.

✨Tip Number 3

Dress the part! When you go for your interview, make sure you look presentable and approachable. A smart-casual outfit can go a long way in making a good first impression, especially in a customer-focused role like this one.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Booths family. Plus, it’s super easy to do!

We think you need these skills to ace Customer Assistant (Trading) in Lancaster

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Stock Management
Time Management
Problem-Solving Skills
Adaptability
Basic Numeracy Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our family at Booths.

Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant skills or experiences that show how you can contribute to creating that magical shopping experience for our customers.

Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use simple language and avoid jargon to ensure we can easily understand your passion for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Booths

✨Know the Company

Before your interview, take some time to learn about Booths and its values. Understand their commitment to customer service and how they pride themselves on being a family-run business. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Showcase Your People Skills

As a Customer Assistant, your main focus will be on customers. Be prepared to share examples of how you've provided excellent service in the past, even if it's not from a retail background. Highlight your ability to create a warm and welcoming atmosphere, as this aligns perfectly with Booths' ethos.

✨Prepare for Practical Scenarios

Think about potential scenarios you might face in the role, such as handling a difficult customer or managing stock levels. Practising your responses to these situations can help you feel more confident during the interview and demonstrate your problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates to enhance the customer experience. This shows your enthusiasm for the role and your desire to contribute positively to the team.

Customer Assistant (Trading) in Lancaster
Booths
Location: Lancaster

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