At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in a friendly retail environment.
- Company: Join Booths, a well-loved local retailer with a focus on community and customer service.
- Benefits: Earn £12.80 per hour, enjoy flexible shifts, and receive training in a supportive team.
- Other info: Flexible hours with a mix of early mornings and late nights, perfect for students.
- Why this job: Be part of a dynamic team and make a difference in customers' shopping experiences.
- Qualifications: Friendly attitude and willingness to learn; previous retail experience is a plus.
The predicted salary is between 12.8 - 12.8 £ per hour.
Booths in Keswick is seeking a friendly Customer Assistant to join the Process department on a permanent, part-time basis.
The role is 22 hours per week with Sunday 11.30am-8pm and Tue/Wed/Thu 6am-12pm shifts.
Availability required, with two and a half weeks' notice for planned rotas, and a late night plus one weekend day per week.
Training and a collaborative team environment are provided. Rate details show £12.80 per hour for 21+ with lower rates for younger ages.
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Part-Time Process Customer Assistant - Retail Discounts in Keswick employer: Booths
Booths in England is an excellent employer, offering a supportive work environment where part-time Fresh Counter Specialists can thrive. With flexible hours, employee discounts, and pension benefits, we prioritise the well-being and growth of our team members, making it a rewarding place to enhance your career while enjoying a meaningful role in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Process Customer Assistant - Retail Discounts in Keswick
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Booths and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Booths and let us see your personality shine through!
We think you need these skills to ace Part-Time Process Customer Assistant - Retail Discounts in Keswick
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Booths.
Get Familiar with Our Brand:Before applying, take some time to learn about Booths and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Booths
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Booths.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Booths will surely appreciate.
