At a Glance
- Tasks: Assist customers and manage stock while ensuring a great shopping experience.
- Company: Join Booths, a family-run business with a caring culture since 1847.
- Benefits: Enjoy discounts, wellbeing support, and a pension plan.
- Other info: Flexible hours with a focus on work-life balance.
- Why this job: Be part of a supportive team that values your contribution and growth.
- Qualifications: No retail experience needed, just bring your friendly and hardworking attitude.
The predicted salary is between 27300 - 28000 £ per year.
Rate: £12.80
Location: Booth Keswick, Tithebarn Street, Keswick CA12 5EA
Hours: 22 hours per week
Contract Type: Permanent
Closing date: 07/08/26
Working pattern: This is a part-time position with a contract of 22 hours per week. Sunday 11.30am - 8pm and Tuesday, Wednesday and Thursdays 6am - 12pm. As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week. You will have 2.5 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.
About: Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the difference. Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role: Working in one of our Process departments your day will be filled with a variety of interesting tasks, from checking stock and keeping records to looking after health & safety and food hygiene. As a Process Customer Assistant tasks include: completing inventory management across our trading floor, stock taking processes, price checking, date checking and admin duties. Our customers will be your main focus, and everything you do will be with their shopping experience in mind. If they're happy, then we're happy - and that's what Booths is all about.
You don't need retail experience to join our family. But you do need to be the kind of warm, friendly, hardworking and innovative person who can shine in front of our customers and fit comfortably into a hard-working close team.
Working for us has great rewards:
- Discount card
- 25% off Café, lunchtime and Hot Counter
- 20% off Meat, Fish, Fruit and Vegetables
- 10% off Licensed
- 15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Rate:
- Under 18: £10.30 p/h
- 18 – 20 years: £10.94 p/h
- 21+: £12.80 p/h
Please Note: If we receive a significant number of applications then we may close applications for this vacancy earlier than the advertised closing date.
Customer Assistant (Process) in Keswick employer: Booths
Booths in England is an excellent employer, offering a supportive work environment where part-time Fresh Counter Specialists can thrive. With flexible hours, employee discounts, and pension benefits, we prioritise the well-being and growth of our team members, making it a rewarding place to enhance your career while enjoying a meaningful role in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Process) in Keswick
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Booths, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Assistant (Process) in Keswick
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Booths that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Booths will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Booths and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Booths
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Booths, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Booths!
