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- Tasks: Provide IT support and assistance to our busy helpdesk and retail sites.
- Company: Join a well-respected company with a focus on teamwork and customer service.
- Benefits: Enjoy shopping discounts, wellbeing support, and a pension plan.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Be part of a dynamic team and make a difference in IT support.
- Qualifications: Full UK Driving License and a passion for technology.
The predicted salary is between 26019 - 26019 £ per year.
Location: Booths Central Office, Longridge Road, Preston, PR2 6RE
Salary: £26,019.79 per annum + £200 monthly on call payment
Working Pattern: This is a full time position with a contract of 37.5 hours per week. Includes on call, evening and weekend work.
The Role: As an IT Support Analyst, you will provide administrative assistance to a busy IT helpdesk which supports the Central Office, Manufacturing and Logistics sites and all Retail Stores. This role requires regular visits to our Stores and Sites so a full UK Driving License would be desirable.
Working for us has great rewards:
- Discount card
- 25% off Café, lunchtime and Hot Counter
- 20% off Meat, Fish, Fruit and Vegetables
- 10% off Licensed
- 15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
IT Support Analyst employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues or handle difficult customers. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your passion for tech! Bring examples of projects or problems you've solved in the past. This will help us see how you think and work, making you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the IT Support Analyst role. We want to see how your background fits with what we do, so don’t be shy about showcasing your tech skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Problem-Solving Skills: As an IT Support Analyst, you’ll need to tackle issues head-on. In your application, share examples of how you’ve solved problems in the past. We’re keen to see your thought process and how you handle challenges!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Booths
✨Know Your Tech
Brush up on your technical knowledge related to IT support. Be ready to discuss common issues you might encounter and how you would resolve them. Familiarise yourself with the tools and software mentioned in the job description.
✨Show Your Customer Service Skills
As an IT Support Analyst, you'll be dealing with various users. Prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your communication skills and ability to remain calm under pressure.
✨Understand the Company Culture
Research the company and its values. Knowing about their operations, especially in retail and logistics, will help you tailor your answers. Show that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team structure or the types of challenges the IT support team faces.