Customer Assistant (Trading) - Tastings
Customer Assistant (Trading) - Tastings

Customer Assistant (Trading) - Tastings

Kendal Part-Time No home office possible
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At a Glance

  • Tasks: Engage customers with tastings and enhance their shopping experience.
  • Company: Booths is a family-run business dedicated to excellent food and drink since 1847.
  • Benefits: Enjoy flexible part-time hours and competitive pay rates.
  • Why this job: Join a supportive team and create magical moments for customers every day.
  • Qualifications: No retail experience needed, just great people skills and a passion for food.
  • Other info: Must be over 18 due to alcohol tastings.

Customer Assistant (Trading) – Tastings (18+)

Location:Kendal

Booths is more than just a well-loved store. It\’s a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.

Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.

The Role

Our customers will be your main focus, and everything you do will be with their shopping experience in mind. You don\’t need retail experience to join our family. As with our with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.

We are looking for an individual with fantastic people skills to be part of our Trading team as our designated tastings colleague, offering instore tastings to our customer to showcase some of our great product offerings.

Please Note: You must be over 18 to apply for this role, as it will involve offering alcohol tastings on a regular basis.

Working pattern

This is a part time role with a contract of 18 hours.

Salary

21+: £12.30 p/h

18-20: £10.30 p/h

Under 18: £9.80 p/h

Job Description:Customer Assistant (Trading)

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Customer Assistant (Trading) - Tastings employer: Booths

At Booths, we pride ourselves on being a family-run business that has been part of the community since 1847. Our supportive work culture fosters personal growth and development, ensuring that every team member feels valued and empowered to deliver exceptional customer experiences. With bespoke training and a focus on teamwork, joining us means becoming part of a caring family dedicated to inspiring our customers with excellent food and drink.
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Contact Detail:

Booths Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant (Trading) - Tastings

✨Tip Number 1

Familiarise yourself with the products that Booths offers, especially those you might be tasting. Knowing the details about the food and drink will help you engage customers and answer their questions confidently.

✨Tip Number 2

Practice your people skills! Since this role is all about customer interaction, try to engage with friends or family in a friendly manner. This will help you feel more comfortable when speaking to customers in-store.

✨Tip Number 3

Show your enthusiasm for food and drink during any interactions you have with the team or in interviews. Your passion can set you apart and demonstrate that you would fit well into the Booths family.

✨Tip Number 4

Be prepared to discuss how you would create a magical shopping experience for customers. Think of examples or ideas that showcase your creativity and customer service mindset, as this is key for the role.

We think you need these skills to ace Customer Assistant (Trading) - Tastings

Excellent Communication Skills
Customer Service Orientation
Interpersonal Skills
Product Knowledge
Sales Skills
Teamwork
Adaptability
Time Management
Attention to Detail
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Positive Attitude
Basic Food Safety Knowledge
Promotional Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the Customer Assistant (Trading) role entails. Focus on the importance of customer experience and the specific responsibilities related to tastings.

Highlight Relevant Skills: Even if you don't have retail experience, emphasise your people skills and any relevant experiences that showcase your ability to engage with customers. Use examples from previous jobs, volunteer work, or social interactions.

Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the company. Mention why you want to join Booths and how you can contribute to creating a magical shopping experience for customers.

Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.

How to prepare for a job interview at Booths

✨Show Your People Skills

As a Customer Assistant, your ability to connect with customers is key. Be prepared to share examples of how you've successfully interacted with people in the past, whether in a retail setting or elsewhere.

✨Understand the Product

Familiarise yourself with the types of products that will be featured in tastings. Showing genuine interest and knowledge about food and drink can impress the interviewers and demonstrate your commitment to providing an excellent customer experience.

✨Emphasise Teamwork

Booths values a family-like atmosphere, so highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, showcasing your supportive nature.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or promoting a product during a tasting. Think through your responses in advance to demonstrate your problem-solving skills and customer focus.

Customer Assistant (Trading) - Tastings
Booths
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