At a Glance
- Tasks: Serve customers, replenish stock, and ensure a magical shopping experience.
- Company: Booths is a family-run business since 1847, focused on excellent food and drink.
- Benefits: Enjoy flexible hours, bespoke training, and a supportive team environment.
- Other info: Part-time role with a 20-hour weekly contract; availability discussed in interviews.
- Why this job: Join a caring family atmosphere and make customers feel special every day.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
Customer Assistant (Trading)
Rate: £12.80
Location: Booths Supermarket, Scotland Rd, Carnforth LA5 9JZ
Hours: 20 hours per week
ContractType: Permanent
Closing date: 04/10/26
Working pattern
This is a part time position with a contract of 20 hours per week.
As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.
You will have 2.5 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. That means as a Trading Customer Assistant, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don't need retail experience to join our family. As with our with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
About
At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.
We believe in three things: People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Working for us has great rewards:
* Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
* Shopping discounts with my Booths benefits
* Wellbeing support
* Pension
Rate
Under 18: £10.30 p/h
18 – 20 years: £10.94 p/h
21+: £12.80 p/h
Job Description:Customer Assistant (Trading)
Please Note: If we receive a significant number of applications then wemay close applications for this vacancy earlier than the advertised closing date.
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Customer Assistant Trading in Carnforth employer: Booths
Booths in England is an excellent employer, offering a supportive work environment where part-time Fresh Counter Specialists can thrive. With flexible hours, employee discounts, and pension benefits, we prioritise the well-being and growth of our team members, making it a rewarding place to enhance your career while enjoying a meaningful role in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant Trading in Carnforth
✨Tip Number 1
Familiarise yourself with Booths' values and history. Understanding their commitment to quality and community will help you connect with the team during your interview, showing that you genuinely care about being part of their family.
✨Tip Number 2
Prepare to discuss how you can enhance the customer experience. Think of examples from your past where you've provided excellent service or created a positive atmosphere, even if it's outside of retail.
✨Tip Number 3
Show enthusiasm for food and drink. Since Booths prides itself on excellent products, expressing your passion for quality food can set you apart and demonstrate that you're a good fit for their culture.
✨Tip Number 4
Be ready to discuss your availability openly. Since this is a part-time role, being flexible and willing to work various shifts can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Customer Assistant Trading in Carnforth
Some tips for your application 🫡
Understand the Company Culture:Take some time to learn about Booths and their family-run ethos. Highlight in your application how you resonate with their values of community, quality, and customer care.
Tailor Your CV:Even if you don't have retail experience, focus on transferable skills such as communication, teamwork, and customer service. Make sure your CV reflects your enthusiasm for providing excellent customer experiences.
Craft a Personal Cover Letter:Write a cover letter that showcases your passion for food and drink, and your desire to be part of a supportive team. Mention any relevant experiences or qualities that make you a good fit for the role.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Talk about any experiences you've had where you went above and beyond to help someone, even if it's not in a retail setting.
✨Emphasise Teamwork
Since Booths values a family-like atmosphere, highlight your ability to work well in a team. Share examples of how you've collaborated with others to achieve a common goal or support your colleagues.
✨Demonstrate Adaptability
Retail can be unpredictable, so it's important to show that you're flexible and can handle various tasks. Discuss any experiences where you had to adapt quickly to changing circumstances or take on different roles.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about their training process or how they ensure a positive shopping experience for customers.
