At a Glance
- Tasks: Serve customers, replenish stock, and ensure a magical shopping experience.
- Company: Join Booths, a family-run business since 1847, where everyone feels valued.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive team environment.
- Other info: Part-time role with 20 hours per week; availability discussed during the interview.
- Why this job: Be part of a caring family that inspires customers with excellent food and drink.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
Customer Assistant (Trading)
Rate: £12.80
Location: Dodgson Croft Road, Kirkby Lonsdale, Cumbria, LA6 2HG
Hours: 15 hours per week
ContractType: Permanent
Closing date: 11/09/26
Working pattern
This is a part time position with a contract of 15 hours per week.
As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.
You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. That means as a Trading Customer Assistant, you could be serving our customers at the checkouts, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don't need retail experience to join our family. As with our with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
About
At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.
We believe in three things:People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Working for us has great rewards:
- Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Rate
Under 18: £10.30 p/h
18 – 20 years: £10.94 p/h
21+: £12.80 p/h
Job Description:
Customer Assistant (Trading)
Please Note:
If we receive a significant number of applications then wemay close applications for this vacancy earlier than the advertised closing date.
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Customer Assistant (Trading) in Kirkby Lonsdale employer: Booths
Booths in England is an excellent employer, offering a supportive work environment where part-time Fresh Counter Specialists can thrive. With flexible hours, employee discounts, and pension benefits, we prioritise the well-being and growth of our team members, making it a rewarding place to enhance your career while enjoying a meaningful role in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Trading) in Kirkby Lonsdale
✨Tip Number 1
Familiarise yourself with Booths' values and mission. Understanding their commitment to excellent food and drink will help you connect with the team during your interview, showing that you share their passion for customer service.
✨Tip Number 2
Prepare to discuss how you would create a positive shopping experience for customers. Think of examples from your past experiences, even if they are not retail-related, that demonstrate your ability to engage with people and provide excellent service.
✨Tip Number 3
Show enthusiasm for teamwork and collaboration. Since Booths prides itself on being a family-run business, expressing your willingness to work closely with others and contribute to a supportive environment can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your availability openly. Since this is a part-time role, being flexible and willing to accommodate the store's needs can make you a more attractive candidate during the interview process.
We think you need these skills to ace Customer Assistant (Trading) in Kirkby Lonsdale
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what a Customer Assistant (Trading) does. Focus on the key responsibilities like serving customers, replenishing stock, and ensuring a great shopping experience.
Tailor Your CV:Highlight any relevant skills or experiences that align with the role. Even if you don't have retail experience, emphasise your customer service skills, teamwork, and willingness to learn.
Craft a Personal Cover Letter:Write a cover letter that reflects your enthusiasm for joining a family-run business. Mention why you admire Booths and how you can contribute to their mission of providing excellent food and drink.
Proofread Your Application:Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to engage with customers and create a positive experience.
✨Familiarise Yourself with the Company Values
Research Booths and understand their values as a family-run business. Highlight how you align with their mission of inspiring and nourishing customers through quality food and drink during the interview.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a Trading Customer Assistant, such as handling customer queries or managing stock. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and eagerness to be part of the team.
