At a Glance
- Tasks: Serve customers, replenish stock, and ensure a delightful shopping experience.
- Company: Booths is a family-run business since 1847, focused on excellent food and drink.
- Benefits: Enjoy flexible part-time hours and a supportive team environment.
- Other info: Part-time role with 16 hours per week; competitive pay based on age.
- Why this job: Join a caring family atmosphere and make a real impact on customer experiences.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
Customer Assistant (Trading)
Rate:£12.80
Location: Wainwrights Yard, Kendal,Cumbria, LA9 4DP
Hours: 11.25 hours per week
ContractType: Permanent
Closing date:28/08/26
Working pattern
This is a part time position with a contract of 11.25 hours per week, with potential of overtime.Shifts will be a mixture of hours in the window of 6am - 10.00pm.You must be able to work 1 weekend day and 1 evening shift during the week.
Maximum shift length will be 7.5 hours excluding breaks and shortest shift will be 4.5 excluding breaks.
As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn\'t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.
You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. That means as a Trading Customer Assistant, you could be serving our customers at the checkouts, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don\'t need retail experience to join our family. As with our with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
About
At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.
We believe in three things:People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Working for us has great rewards:
- Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Rate
Under 18: £10.30 p/h
18 – 20 years: £10.94 p/h
21+: £12.80 p/h
Job Description
Customer Assistant (Trading)
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Customer Assistant (Trading) in Kendal employer: Booths
Booths in England is an excellent employer, offering a supportive work environment where part-time Fresh Counter Specialists can thrive. With flexible hours, employee discounts, and pension benefits, we prioritise the well-being and growth of our team members, making it a rewarding place to enhance your career while enjoying a meaningful role in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Trading) in Kendal
✨Tip Number 1
Familiarise yourself with Booths' values and mission. Understanding their commitment to excellent food and drink will help you connect with the team and demonstrate your enthusiasm for their products during any interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Even if you don't have retail experience, sharing examples of how you've provided excellent service in other roles can highlight your suitability for the position.
✨Tip Number 3
Visit a Booths store before your interview to get a feel for the environment. Pay attention to how staff interact with customers and the overall shopping experience, as this will give you valuable insights to discuss during your application process.
✨Tip Number 4
Network with current or former employees if possible. They can provide insider tips on what it's like to work at Booths and may even share what qualities they believe are essential for success in the Customer Assistant role.
We think you need these skills to ace Customer Assistant (Trading) in Kendal
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what a Customer Assistant (Trading) does. Focus on the importance of customer service and how you can contribute to creating a magical shopping experience.
Tailor Your CV:Highlight any relevant skills or experiences that align with the role, even if they are not from retail. Emphasise your ability to work in a team, your communication skills, and your enthusiasm for providing excellent customer service.
Craft a Personal Cover Letter:Write a cover letter that reflects your personality and passion for the role. Mention why you want to join Booths and how you can contribute to their family-oriented culture. Be sure to express your eagerness to learn and grow within the company.
Proofread Your Application:Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Talk about any previous experiences where you went above and beyond to assist someone, even if it wasn't in a retail setting.
✨Emphasise Teamwork
Since this role is all about being part of a family-run business, highlight your ability to work well in a team. Share examples of how you've collaborated with others to achieve a common goal.
✨Demonstrate Adaptability
The role involves various tasks from serving at checkouts to replenishing stock. Be prepared to discuss how you can adapt to different situations and learn new skills quickly.
✨Research the Company Culture
Familiarise yourself with Booths' values and history. Mentioning specific aspects of their culture during the interview will show that you're genuinely interested in becoming part of their family.
