At a Glance
- Tasks: Serve customers, replenish stock, and ensure a delightful shopping experience.
- Company: Booths is a family-run business since 1847, focused on excellent food and drink.
- Benefits: Enjoy flexible part-time hours and a supportive team environment.
- Why this job: Join a caring family atmosphere and make a real impact on customer experiences.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Part-time role with 16 hours per week; competitive pay based on age.
Customer Assistant (Trading)
Location:Kendal
Booths is more than just a well-loved store. It\’s a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. That means as a Trading Customer Assistant, you could be serving our customers at the checkouts, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don\’t need retail experience to join our family. As with our with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
Working pattern
This is a part time role with a contract of 16 hours per week.
Salary
21+: £12.30 p/h
18-20: £10.30 p/h
Under 18: £9.80 p/h
Job Description:Customer Assistant (Trading)
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Customer Assistant (Trading) employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Trading)
✨Tip Number 1
Familiarise yourself with Booths' values and mission. Understanding their commitment to excellent food and drink will help you connect with the team and demonstrate your enthusiasm for their products during any interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Even if you don't have retail experience, sharing examples of how you've provided excellent service in other roles can highlight your suitability for the position.
✨Tip Number 3
Visit a Booths store before your interview to get a feel for the environment. Pay attention to how staff interact with customers and the overall shopping experience, as this will give you valuable insights to discuss during your application process.
✨Tip Number 4
Network with current or former employees if possible. They can provide insider tips on what it's like to work at Booths and may even share what qualities they believe are essential for success in the Customer Assistant role.
We think you need these skills to ace Customer Assistant (Trading)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Customer Assistant (Trading) does. Focus on the importance of customer service and how you can contribute to creating a magical shopping experience.
Tailor Your CV: Highlight any relevant skills or experiences that align with the role, even if they are not from retail. Emphasise your ability to work in a team, your communication skills, and your enthusiasm for providing excellent customer service.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention why you want to join Booths and how you can contribute to their family-oriented culture. Be sure to express your eagerness to learn and grow within the company.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Talk about any previous experiences where you went above and beyond to assist someone, even if it wasn't in a retail setting.
✨Emphasise Teamwork
Since this role is all about being part of a family-run business, highlight your ability to work well in a team. Share examples of how you've collaborated with others to achieve a common goal.
✨Demonstrate Adaptability
The role involves various tasks from serving at checkouts to replenishing stock. Be prepared to discuss how you can adapt to different situations and learn new skills quickly.
✨Research the Company Culture
Familiarise yourself with Booths' values and history. Mentioning specific aspects of their culture during the interview will show that you're genuinely interested in becoming part of their family.