At a Glance
- Tasks: Serve customers, replenish stock, and ensure a delightful shopping experience.
- Company: Join Booths, a family-run business since 1847, known for excellent food and drink.
- Benefits: Enjoy a supportive work environment with bespoke training and flexible hours.
- Other info: Part-time role with a 10-hour contract; weekend availability required.
- Why this job: Be part of a caring family that values your contribution and customer satisfaction.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
CUSTOMER ASSISTANT TRADING
Advertised Salary: £12.30
Customer Assistant (Trading)
Location:Knutsford
Booths is more than just a well-loved store. It\'s a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. That means as a Trading Customer Assistant, you could be serving our customers at the checkouts, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don\'t need retail experience to join our family. As with our with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
Working pattern
This is a part time position with a contract of 10 hours. You must be available to work one weekend day every week.
Salary
21+: £12.30 p/h
18-20: £10.30 p/h
Under 18: £9.80 p/h
Job Description:Customer Assistant (Trading)
#J-18808-LjbffrCustomer Assistant (Trading) in Knutsford employer: Booths
At Booths, we pride ourselves on being more than just a store; we are a family that has been dedicated to our community since 1847. Our supportive work culture fosters personal growth and development, ensuring that every team member feels valued and empowered to deliver exceptional customer service. With competitive pay and a commitment to training, joining us as a Customer Assistant in Knutsford means becoming part of a team that truly cares about inspiring and nourishing our customers' love for quality food and drink.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Trading) in Knutsford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Booths. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Booths before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Assistant (Trading) in Knutsford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Booths:Your cover letter is your chance to shine! Tell us why you want to work at Booths specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Booths!
How to prepare for a job interview at Booths
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
