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For Companies At a Glance
- Tasks: Serve customers, replenish stock, and ensure a delightful shopping experience.
- Company: Join Booths, a family-run business since 1847, known for excellent food and drink.
- Benefits: Enjoy a supportive work environment with bespoke training and flexible hours.
- Why this job: Be part of a caring family that values your contribution and customer satisfaction.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Part-time role with a 10-hour contract; weekend availability required.
CUSTOMER ASSISTANT TRADING
Advertised Salary: £12.30
Customer Assistant (Trading)
Location:Knutsford
Booths is more than just a well-loved store. It\’s a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. That means as a Trading Customer Assistant, you could be serving our customers at the checkouts, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don\’t need retail experience to join our family. As with our with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
Working pattern
This is a part time position with a contract of 10 hours. You must be available to work one weekend day every week.
Salary
21+: £12.30 p/h
18-20: £10.30 p/h
Under 18: £9.80 p/h
Job Description:Customer Assistant (Trading)
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Customer Assistant (Trading) employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Trading)
✨Tip Number 1
Familiarise yourself with Booths' values and mission. Understanding their commitment to excellent food and drink will help you connect with the team and demonstrate your enthusiasm for their customer-focused approach during any conversations.
✨Tip Number 2
Showcase your interpersonal skills. As a Customer Assistant, you'll be interacting with customers daily, so practice how you can convey warmth and friendliness in your interactions, whether in person or over the phone.
✨Tip Number 3
Be prepared to discuss your availability. Since this role requires working one weekend day every week, make sure you can clearly communicate your schedule and flexibility during any discussions.
✨Tip Number 4
Research common retail scenarios. Even if you don't have prior experience, being able to talk about how you would handle various customer service situations can show your readiness to learn and adapt in the role.
We think you need these skills to ace Customer Assistant (Trading)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Customer Assistant (Trading) position entails. Focus on the key responsibilities such as serving customers, replenishing stock, and ensuring a great shopping experience.
Tailor Your CV: Highlight any relevant skills or experiences that align with the role. Even if you don't have retail experience, emphasise your customer service skills, teamwork, and willingness to learn.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for joining a family-run business like Booths. Mention why you admire their values and how you can contribute to creating a magical shopping experience.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Talk about any experiences you've had where you went above and beyond to help someone, even if it's not in a retail setting.
✨Familiarise Yourself with the Company Values
Research Booths and understand their commitment to quality and community. Mention how you align with their values during the interview to show that you're a good fit for their family-oriented culture.
✨Prepare for Common Interview Questions
Think about how you would respond to questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising these responses can help you feel more confident.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the training process or how the team collaborates. It shows your interest in the role and helps you gauge if it's the right fit for you.
