At a Glance
- Tasks: Serve customers, replenish stock, and create a magical shopping experience.
- Company: Join Booths, a family-run business since 1847, where you feel valued.
- Benefits: Competitive pay, flexible hours, and bespoke training to enhance your skills.
- Other info: Part-time role with shifts between 6am - 10.30pm, including weekends.
- Why this job: Be part of a caring team that inspires customers with excellent food and drink.
- Qualifications: No prior retail experience needed; just a passion for customer service.
Customer Assistant (Trading)
Location: Penrith
Rate: £12.80
Location: Westgate House, Brunswick Rd, Penrith CA11 7JU
Hours: Part Time and Full time positions available
ContractType: Permanent
Closing date: 22/04/26
Working Pattern:
Must be able to work 1 weekend day and 1 evening shift during the week.
Shifts will be a mixture of shifts in the window of 6am - 10.30pm.
About
Booths is more than just a well-loved store. It\'s a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the difference.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
We believe in buying, making, selling and marketing the best food & drink. So, as a Customer Assistant, you will already be a natural when it comes to customer service however, with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. That means as a Trading Customer Assistant, you could be serving our customers at the checkouts, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don\'t need retail experience to join our family. As with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
Salary
21+: £12.80
18 – 20 years: £10.94
Under 18: £10.30
Job Description: Customer Assistant (Trading)
Customer Assistant (Trading) in Penrith employer: Booths
Booths is an exceptional employer that fosters a family-like atmosphere, making every team member feel valued and supported. With a commitment to bespoke training, employees have the opportunity to grow their skills in customer service while contributing to a company that has been dedicated to quality since 1847. Located in Penrith, our part-time roles offer flexibility and the chance to be part of a community that truly cares about inspiring customers with excellent food and drink.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Trading) in Penrith
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Booths, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Booths!
We think you need these skills to ace Customer Assistant (Trading) in Penrith
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Booths, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Booths and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Booths that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Booths
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
