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For Companies At a Glance
- Tasks: Engage with customers and enhance their shopping experience at our Counters.
- Company: Join Booths, a family-run business dedicated to excellent food and customer care since 1847.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive team environment.
- Other info: Must be 18+ to apply; part-time role with 22.5 hours per week.
- Why this job: Be part of a caring family that values your contribution and offers bespoke training.
- Qualifications: No retail experience needed; just bring your friendly attitude and willingness to learn.
Overview
Customer Assistant (Specialist) – Counters 18+
Location: Penrith
Working Pattern
This is a part time role with a contract of 22.5 hours per week. We would discuss your preferred availability as part of the interview process. You must be over the age of 18 to apply for this position.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working on our Counters:
Counters
As part of our Counters team, you will be working with a variety of meat, fish and dairy products. You will have high degree of customer interaction and should therefore have a friendly, polite and approachable manner.
You don\\u2019t need retail experience to join our family. As with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
About
Booths is more than just a well-loved store. It\\u2019s a family. It\\u2019s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
Salary
18 19 years: £10.30
21+: £12.30
Please Note: We reserve the right to close this vacancy earlier than the stated closing date.
Job Description: Customer Assistant (Specialist)
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Customer Assistant (Specialist) - Counters (18+) employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Specialist) - Counters (18+)
✨Tip Number 1
Familiarise yourself with the products you'll be working with, especially meat, fish, and dairy. Understanding these items will help you engage with customers more confidently and show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you develop a friendly and approachable manner, which is crucial for this position.
✨Tip Number 3
Research Booths as a company to understand their values and what makes them unique. Being able to discuss their history and commitment to quality during your interview will demonstrate your genuine interest in joining their family.
✨Tip Number 4
Be prepared to discuss your availability openly during the interview. Since this is a part-time role, showing flexibility can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Customer Assistant (Specialist) - Counters (18+)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Customer Assistant (Specialist). Highlight your customer service skills and any relevant experiences that align with the role.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your ability to interact with customers and any experience you have in food handling or retail, even if it's informal.
Craft a Personal Statement: Write a personal statement that showcases your passion for customer service and your enthusiasm for working in a family-run business. Mention why you want to join Booths and how you can contribute to creating a magical shopping experience.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Booths
✨Show Your Customer Focus
Since the role revolves around enhancing the customer experience, be prepared to discuss how you would approach customer interactions. Share examples of how you've made someone's day better, even if it's not from a retail background.
✨Demonstrate Your Team Spirit
Booths prides itself on being a family-run business. Highlight your ability to work well in a team and how you contribute to a positive work environment. Mention any experiences where teamwork led to success.
✨Express Your Willingness to Learn
As no prior retail experience is required, emphasise your eagerness to learn and adapt. Discuss how you approach new challenges and your enthusiasm for the bespoke training offered by Booths.
✨Be Approachable and Friendly
Given the high degree of customer interaction, showcase your friendly and polite manner during the interview. Practice a warm greeting and maintain a positive attitude throughout the conversation to reflect the 'warm northern welcome' ethos.