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For Companies At a Glance
- Tasks: Enhance customer shopping experiences at our Counters, handling meat, fish, and dairy products.
- Company: Join Booths, a family-run business since 1847, dedicated to excellent food and drink.
- Benefits: Enjoy flexible part-time hours, a supportive team environment, and competitive pay rates.
- Why this job: Be part of a caring family that values your contributions and fosters a positive culture.
- Qualifications: Friendly, polite, and approachable attitude is essential; no prior experience required.
- Other info: This role offers 20 hours per week with flexible availability discussed during the interview.
Customer Assistant (Specialist)
Location: Chorley
Advertised Salary: £12.30
Working Pattern
This is a part time position with a contract of 21 hours per week.
About
Booths is more than just a well-loved store. It\’s a family. It’s about the People, the Product and the Place. We’ve been a family‑run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working on our Counters:
Counters
As part of our Counters team, you will be working with a variety of meat, fish and dairy products. You will have a high degree of customer interaction and should therefore have a friendly, polite and approachable manner.
Salary
Under 18: £9.80 p/h
18 – 20 years: £10.30 p/h
21+: £12.30 p/h
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Customer Assistant (Specialist) employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Specialist)
✨Tip Number 1
Familiarise yourself with Booths' product range, especially in the meat, fish, and dairy categories. This knowledge will not only help you answer customer queries confidently but also demonstrate your genuine interest in the role during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario. Focus on being friendly, polite, and approachable, as these traits are essential for a Specialist Customer Assistant.
✨Tip Number 3
Research Booths' history and values to understand their commitment to quality and customer satisfaction. Being able to discuss how your personal values align with theirs can make a strong impression during your interview.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and customer interaction strategies at Booths. This shows your enthusiasm for the role and your desire to contribute positively to the team.
We think you need these skills to ace Customer Assistant (Specialist)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Assistant (Specialist). Highlight your customer service skills and any experience you have with food products, as this will be crucial in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles in customer service or food handling, and include specific examples of how you've enhanced customer experiences in the past.
Craft a Personal Statement: Write a personal statement that showcases your passion for customer service and your ability to work in a team. Mention why you want to join Booths specifically, highlighting their family-run ethos and commitment to quality.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Customer Assistant.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about enhancing their shopping experience.
✨Know Your Products
Familiarise yourself with the types of meat, fish, and dairy products that you will be handling. Being knowledgeable about these products will not only impress your interviewers but also show that you're ready to engage with customers effectively.
✨Demonstrate Your Team Spirit
Since Booths values a family-like atmosphere, highlight your ability to work well in a team. Share experiences where you've collaborated with others to achieve a common goal, showcasing your supportive nature.
✨Be Ready to Discuss Availability
As this is a part-time role, be prepared to discuss your preferred working hours during the interview. Flexibility can be a big plus, so think about how you can accommodate the needs of the business while still fitting in your personal schedule.