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For Companies At a Glance
- Tasks: Engage with customers and enhance their shopping experience at our counters or café.
- Company: Join Booths, a family-run business since 1847, dedicated to excellent food and customer care.
- Benefits: Enjoy flexible hours, bespoke training, and a supportive team environment.
- Why this job: Be part of a caring family atmosphere while making a positive impact on customers' experiences.
- Qualifications: No prior retail experience needed; just bring your friendly attitude and willingness to learn.
- Other info: Part-time role with a contract of 10 hours; salary varies by age.
Customer Assistant (Specialist) – Counters
Location: Longridge
Advertised Salary: £12.30
Working Pattern
This is a part-time role with a variety of contracted hours available, which would be discussed with you at interview. You must be able to work shifts between the hours of 6am and 10.30pm
About
Booths is more than just a well-loved store. It\’s a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. For this position as a Specialist Customer Assistant, you will be working on our counters:
Counters
As part of our Counters team, you will be working with a variety of meat, fish and dairy products. You will have high degree of customer interaction and should therefore have a friendly, polite and approachable manner.
Salary
- Under 18: £9.80
- 18 – 20 years: £10.30
- 21+: £12.30
Job Description: Customer Assistant (Specialist)
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Customer Assistant (Specialist) employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Specialist)
✨Tip Number 1
Familiarise yourself with Booths' values and mission. Understanding their commitment to excellent food and customer service will help you align your responses during the interview, showing that you're a good fit for their family-oriented culture.
✨Tip Number 2
Practice your customer interaction skills. Since the role involves a lot of customer engagement, consider role-playing scenarios with friends or family to enhance your communication and friendliness, which are key traits they’re looking for.
✨Tip Number 3
Research common questions asked in retail interviews, especially those related to customer service. Being prepared with thoughtful answers can help you demonstrate your enthusiasm for creating a magical shopping experience.
✨Tip Number 4
Visit a Booths store before your interview. This will give you firsthand experience of their products and customer service style, allowing you to speak more authentically about your interest in the role and how you can contribute.
We think you need these skills to ace Customer Assistant (Specialist)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Booths is looking for in a Customer Assistant (Specialist). Focus on the key responsibilities and required skills, such as customer interaction and teamwork.
Tailor Your CV: Make sure your CV highlights relevant experiences that align with the role. Even if you don't have retail experience, emphasise any customer service roles or teamwork experiences that showcase your ability to work well with others.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for joining Booths. Mention why you admire their family-run ethos and how you can contribute to creating a magical shopping experience for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to help customers in the past, even if it's from a different context.
✨Demonstrate Team Spirit
Since Booths values a family-like atmosphere, highlight your ability to work well in a team. Discuss experiences where you collaborated with others to achieve a common goal or support your colleagues.
✨Be Prepared to Discuss Food Knowledge
As a Customer Assistant (Specialist), you'll be working with food products. Brush up on basic knowledge about meat, fish, and dairy, and be ready to discuss your interest in food and drink during the interview.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
