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For Companies At a Glance
- Tasks: Deliver exceptional customer service in our Café and Counters, creating a welcoming atmosphere.
- Company: Join Booths, a family-run business with a rich history since 1847.
- Benefits: Competitive pay, supportive team environment, and bespoke training provided.
- Why this job: Be part of a caring family and make customers' shopping experiences magical.
- Qualifications: No prior retail experience needed; just bring your friendly attitude!
- Other info: Flexible part-time hours with opportunities for growth in a fast-paced setting.
Customer Assistant (Specialist) 18+
Location
Hesketh Bank
Working Pattern
This is a part time position with a contract of 20 hours per week. Shifts will be between the hours of 6am and 8.30pm.
About
Booths is more than just a well-loved store. It\’s a family. It’s about the People, the Product and the Place. We’ve been a family‑run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best.
Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. For this position, you will primarily work in the Café, however you may be multi‑skilled on our Counters if required:
Café
As a member of our Café team you could be supporting in the kitchen making items from the menu or working as part of the Front of House team making beverages, serving customers or keeping on top of cleanliness within the dining area.
You don\’t need retail experience to join our family. As with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers. The Café is a fast paced working environment and the successful candidates will be required to work to Food Safety laws.
Counters
As part of our Counters team, you will be working with a variety of meat, fish and dairy products. You will have a high degree of customer interaction and should therefore have a friendly, polite and approachable manner.
Please Note
You must be over the age of 18 to apply for this position.
Salary
21+: £12.30
18 – 20 years: £10.30
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Customer Assistant (Specialist) 18+ employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Specialist) 18+
✨Tip Number 1
Get to know the company! Booths is all about family and community, so show us you understand our values. Research our history and what makes us special, then weave that into your conversations during interviews.
✨Tip Number 2
Practice your customer service skills! Since you'll be working closely with customers in the Café and Counters, think of examples where you've gone above and beyond for someone. We love hearing about those warm northern welcomes!
✨Tip Number 3
Be ready to showcase your adaptability! The role involves multi-skilling, so let us know how you can juggle tasks in a fast-paced environment. Share any experiences where you've had to switch gears quickly.
✨Tip Number 4
Apply through our website! It’s the best way to get your application noticed. Plus, it shows us you're keen on joining our family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Assistant (Specialist) 18+
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our family.
Tailor Your Application: Make sure to tailor your application to the role of Customer Assistant. Highlight any relevant skills or experiences that show how you can contribute to creating that magical shopping experience for our customers.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use simple language and make sure it’s easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booths
✨Know the Company
Before your interview, take some time to research Booths. Understand their values, history, and what makes them special. This will not only help you answer questions more effectively but also show your genuine interest in being part of their family.
✨Showcase Your People Skills
As a Customer Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you've provided excellent customer service or worked well in a team. This will demonstrate that you can contribute to creating that magical shopping experience.
✨Be Ready for Practical Questions
Since you'll be working in a fast-paced environment, expect questions about how you would handle specific situations, like dealing with a difficult customer or managing multiple tasks at once. Think through these scenarios beforehand so you can respond confidently.
✨Dress the Part
Even though it's a casual environment, dressing smartly shows that you respect the interview process. Aim for a neat and tidy appearance that reflects the professionalism of Booths while still being comfortable enough to move around if needed.
