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For Companies At a Glance
- Tasks: Engage with customers, support in the café or counters, and create a delightful shopping experience.
- Company: Join Booths, a family-run business since 1847, known for its caring culture and excellent food.
- Benefits: Enjoy a competitive salary, supportive training, and a friendly work environment.
- Why this job: Be part of a close-knit team that values your contribution and inspires customer satisfaction.
- Qualifications: No prior retail experience needed; just bring your friendly attitude and willingness to learn.
- Other info: This is a part-time role, requiring applicants to be 18 or older.
Overview
Customer Assistant (Specialist) 18+
Location: Kendal
Advertised Salary: £12.30
Working Pattern
This is a part time position with a contract of 22.5 hours per week.
Salary
18 – 20 years: £10.30
21+: £12.30
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, there are two main areas of the store you could expect to be working.
Responsibilities
- Counters – You will be working with a variety of meat, fish and dairy products. You will have a high degree of customer interaction and should therefore have a friendly, polite and approachable manner.
- Café – You could be supporting in the kitchen making items from the menu or working as part of the Front of House team making beverages, serving customers or keeping on top of cleanliness within the dining area.
Additional Information
You don\\\’t need retail experience to join our family. As with our bespoke training you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for our customers.
Please Note: You must be over the age of 18 to apply for this position.
Job Description: Customer Assistant (Specialist) 18+
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Customer Assistant (Specialist) 18+ employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Specialist) 18+
✨Tip Number 1
Familiarise yourself with Booths' values and mission. Understanding their commitment to excellent food and customer service will help you align your answers during any interviews or discussions, showing that you're genuinely interested in being part of their family.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you've gone above and beyond for a customer, as this role is all about creating a magical shopping experience.
✨Tip Number 3
If you're applying for the Café team, brush up on basic food safety knowledge. Being able to discuss food hygiene practices will show that you're serious about working in a fast-paced kitchen environment.
✨Tip Number 4
Engage with Booths on social media or visit the store before your application. This will give you insights into their culture and customer interactions, which can be valuable talking points during your interview.
We think you need these skills to ace Customer Assistant (Specialist) 18+
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Customer Assistant (Specialist). Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your ability to create a welcoming environment. Mention any relevant experiences, even if they are not in retail, that demonstrate your interpersonal skills.
Highlight Relevant Skills: Emphasise skills that are particularly important for this role, such as teamwork, communication, and a friendly attitude. If you have experience in fast-paced environments or food safety knowledge, make sure to include that.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are key traits for a Customer Assistant.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Booths values a warm northern welcome, so share any experiences where you went above and beyond to help customers.
✨Familiarise Yourself with the Menu
If you're applying for the Café team, take some time to learn about the menu items. Being able to discuss your favourite dishes or suggest pairings can show your genuine interest in the role.
✨Demonstrate Team Spirit
Booths is a family-run business that thrives on teamwork. Be prepared to share examples of how you've worked effectively in a team setting, highlighting your ability to support colleagues and contribute to a positive atmosphere.
✨Understand Food Safety Regulations
Since the role involves working with food, it's important to have a basic understanding of food safety laws. Brush up on key regulations and be ready to discuss how you would ensure compliance in the café or counters.