At a Glance
- Tasks: Engage with customers and assist them at our Counters with meat, fish, and dairy products.
- Company: Join Booths, a family-run business since 1847, dedicated to excellent food and customer care.
- Benefits: Enjoy a part-time role with flexible hours and a supportive team environment.
- Other info: This role offers a competitive pay rate for young applicants.
- Why this job: Be part of a caring family atmosphere while making customers' shopping experiences memorable.
- Qualifications: Friendly and approachable attitude is essential; experience in customer service is a plus.
Customer Assistant (Specialist)
Rate: £12.80
Location: Scotland Road, Carnforth, LA5 9JZ
Hours: 15 hours per week
ContractType: Permanent
Closing date: 01/06/26
Working pattern
This is a part time position with a contract of 15 hours per week.
As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.
You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.
The Role - Countersand Café
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working on our Counters and within our cafes.
As part of our Counters team, you will be working with a variety of meat, fish and dairy products. You will have high degree of customer interaction and should therefore have a friendly, polite and approachable manner. As a member of our Café team you could be supporting in the kitchen making items from the menu or working as part of the Front of House team making beverages, serving customers or keeping on top of cleanliness within the dining area. This role will involve working mainly in the kitchen. We are looking for a hardworking, fast paced individual who ideally has experience working in a busy kitchen or catering area.
About
At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.
We believe in three things:People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Working for us has great rewards
- Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Rate
Under 18: £10.30
18 – 20 years: £10.94 p/h
21+: £12.80 p/h
Job Description
Please Note: If we receive a significant number of applications then we may close applications for this vacancy earlier than the advertised closing date.
Customer Assistant (Specialist) in Carnforth employer: Booths
Booths is an exceptional employer that fosters a family-like atmosphere, making every team member feel valued and supported. With a commitment to employee growth and a focus on delivering outstanding customer experiences, working in Kirkby Lonsdale offers the unique advantage of being part of a well-established, community-oriented business that has been cherished since 1847. Join us to not only develop your skills but also to contribute to a legacy of excellence in food and drink.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Specialist) in Carnforth
✨Tip Number 1
Familiarise yourself with Booths' values and history. Understanding their family-run ethos and commitment to quality will help you connect with the team during your interview.
✨Tip Number 2
Prepare to discuss your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about enhancing the shopping experience.
✨Tip Number 3
Show your passion for food and drink. Being knowledgeable about the products you'll be working with can set you apart, so brush up on your meat, fish, and dairy knowledge before the interview.
✨Tip Number 4
Demonstrate your teamwork skills. Since Booths prides itself on being a supportive family, share examples of how you've successfully worked in a team to achieve common goals.
We think you need these skills to ace Customer Assistant (Specialist) in Carnforth
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Booths is looking for in a Customer Assistant (Specialist). Pay attention to the emphasis on customer interaction and product knowledge.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or working with food products. Use specific examples that demonstrate your friendly and approachable manner.
Craft a Personal Cover Letter:Write a cover letter that reflects your passion for excellent food and drink, and how you can contribute to Booths' mission of providing a great shopping experience. Mention why you want to be part of their family-run business.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about enhancing the shopping experience.
✨Know the Products
Familiarise yourself with the types of products you'll be working with, such as meat, fish, and dairy. Being knowledgeable about these items will not only impress the interviewers but also show that you're serious about the role.
✨Demonstrate Team Spirit
Since Booths prides itself on being a family-run business, highlight your ability to work well in a team. Share experiences where you collaborated effectively with others to achieve a common goal.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role, and it gives you a chance to learn more about the team dynamics and company culture.
