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- Tasks: Engage with customers, prepare food, and maintain a welcoming café environment.
- Company: Join Booths, a family-run business since 1847, dedicated to excellent food and customer care.
- Benefits: Enjoy flexible part-time hours, supportive training, and a friendly team atmosphere.
- Other info: Must be over 18 to apply; pay starts at £10.30 per hour for ages 18-20.
- Why this job: Be part of a caring family, inspire customers, and create memorable experiences every day.
- Qualifications: No experience needed; just bring your friendly attitude and willingness to learn.
Location: Hesketh Bank
Working Pattern:
This is a part-time position with a contract of 20 hours per week. Shifts will be between 6am and 8:30pm.
About:
Booths is more than just a well-loved store. It\’s a family. It’s about the People, the Product, and the Place. We’ve been a family-run business since 1847, and joining our team really does feel like joining a caring, supportive family. You will feel valued, and each day we work together to be the best.
Our dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
The Role:
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. While primarily working in the Café, you may also be multi-skilled on our Counters if required:
As a member of our Café team, you could be supporting in the kitchen preparing menu items or working as part of the Front of House team, making beverages, serving customers, or maintaining cleanliness within the dining area.
No retail experience is necessary to join our family. With our bespoke training, you will become an expert in delighting our customers with our warm northern welcome and creating a memorable shopping experience. The Café is a fast-paced environment, and successful candidates will need to work in accordance with Food Safety laws.
Counters:
As part of our Counters team, you will work with a variety of meat, fish, and dairy products. You should have a friendly, polite, and approachable manner, as there will be high levels of customer interaction.
Please Note:
You must be over 18 to apply for this position.
For ages 18–20, the pay rate is £10.30 per hour.
Job Title: Customer Assistant (Specialist)
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Customer Assistant (Specialist) employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (Specialist)
✨Tip Number 1
Familiarise yourself with Booths' values and mission. Understanding their commitment to excellent food and customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your interpersonal skills. Since this role involves a lot of customer interaction, be prepared to demonstrate how you can create a warm and welcoming atmosphere for customers, even if you don't have prior retail experience.
✨Tip Number 3
Be ready to discuss your ability to work in a fast-paced environment. Think of examples from past experiences where you've successfully managed multiple tasks under pressure, as this will resonate well with the café's dynamic setting.
✨Tip Number 4
Prepare questions about the training process. Since Booths offers bespoke training, showing your eagerness to learn and grow within the company can set you apart from other candidates.
We think you need these skills to ace Customer Assistant (Specialist)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Booths is looking for in a Customer Assistant. Focus on the importance of customer interaction and the specific tasks involved in both the Café and Counters.
Tailor Your CV: Highlight any relevant experience, even if it's not directly in retail. Emphasise skills like customer service, teamwork, and adaptability, which are crucial for this role. Make sure your CV reflects your personality and enthusiasm for working in a family-run business.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Booths specifically and how you align with their values of being a caring and supportive family. Use a friendly tone to match their company culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Booths
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Talk about any previous experiences where you went above and beyond for a customer, even if it's not in a retail setting.
✨Demonstrate Team Spirit
Since Booths values a family-like atmosphere, highlight your ability to work well in a team. Share examples of how you've collaborated with others to achieve a common goal or support your colleagues.
✨Familiarise Yourself with Food Safety Regulations
As the role involves working in a fast-paced café environment, it’s beneficial to have a basic understanding of food safety laws. Mention any relevant knowledge or willingness to learn about these regulations during the interview.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the café operations or the team dynamics. This demonstrates that you are genuinely interested in becoming part of their family.