At a Glance
- Tasks: Engage with customers and enhance their shopping experience at our Counters.
- Company: Join Booths, a family-run business that values people and community.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a caring family and inspire customers with excellent food.
- Qualifications: Retail experience required; passion for customer service is a must.
- Other info: Work in a dynamic environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
You must be over the age of 18 to apply for this position.
Location: Penrith
Working Pattern: We have a variety of contract lengths between 22.5 and ***** hours per week available. You must be able to work 1 weekend day per week. Weekday shifts between 6-7.5 hours per day.
The Role: Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working primarily on our Counters:
- Counters: As part of our Counters team, you will be working with a variety of meat, fish and dairy products on our Raw, Fish, Delicatessen, Cheese and Hot Counters.
You will have a high degree of customer interaction and should therefore have a friendly, polite and approachable manner. Previous retail experience is required, and experience with food service is preferable. We are looking for an individual with a real passion for Customer Service and Teamwork.
About Booths: Booths is more than just a well-loved store. It's a family. It's about the People, the Product and the Place. We've been a family-run business since **** and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the best. Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.
Salary: £********+: £*****.
Customer Assistant employer: Booths
Contact Detail:
Booths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Booths' social media and website. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel special, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the Booths family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating a fantastic shopping experience for our customers.
Highlight Relevant Experience: Make sure to mention any previous retail or food service experience you have. We love seeing how your background can contribute to our Counters team and enhance our customers' experience.
Be Friendly and Approachable: Since you'll be interacting with customers regularly, use a friendly tone in your application. Show us that you have the right attitude and approachability that fits our family-like culture at Booths.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Booths
✨Know Your Products
Familiarise yourself with the types of meat, fish, and dairy products you'll be working with. Being able to discuss these items confidently will show your passion for the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you went above and beyond for a customer. Highlighting your friendly and approachable manner will resonate well with the company's focus on customer experience.
✨Demonstrate Team Spirit
Since teamwork is key in this role, think of instances where you've successfully collaborated with others. Share how you contribute to a positive team environment, as this aligns with the family-run ethos of the company.
✨Ask Thoughtful Questions
Prepare some questions about the company culture and the Counters team. This shows your genuine interest in the position and helps you determine if it's the right fit for you, too!