At a Glance
- Tasks: Support customers by processing orders and managing store emails.
- Company: Join Booths, a family-run business since 1847, where you’re part of the family.
- Benefits: Enjoy discounts on food, wellbeing support, and a pension plan.
- Other info: Flexible hours with at least 2 weeks’ notice for shifts.
- Why this job: Make a difference in customer experiences while working in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 26500 - 26500 £ per year.
Rate: £12.80
Location: Station Rd, Clitheroe, BB7 2JT
Hours: 18.25 hours per week
Contract Type: Permanent
Closing date: 19/06/26
Working pattern:
- This is a part time position with a contract of 18.25 hours per week.
- The days/times that we are recruiting for and would like you to be available to work are: Tuesday 5pm - 10.30pm, Friday 6am - 12pm and Saturday 6am - 2.15pm, however full flexibility will be required.
- As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours.
- This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week.
- You must also be available to work one late night and one weekend day per week.
- You will have at least 2 weeks’ notice of when your shifts will be.
The Role:
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Process Customer Assistant, your role will include admin tasks such as processing orders, managing store emails, putting out price changes and managing invoices to name but a few tasks. You will also support with managing stock inventories through planned stock checks and inventory investigations.
About:
At Booths, you’re more than an employee, you’re part of the family. We’ve been family‑run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best. We believe in three things: People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Working for us has great rewards:
- Discount card, 25% off Café, lunchtime and Hot Counter
- 20% off Meat, Fish, Fruit and Vegetables
- 10% off Licensed
- 15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Rate:
- Under 18: £10.30 p/h
- 18 – 20 years: £10.94 p/h
- 21+: £12.80 p/h
Please Note: If we receive a significant number of applications then we may close applications for this vacancy earlier than the advertised closing date.
Customer Assistant (Process) in Clitheroe employer: Booths
At Booths, we pride ourselves on being a family-run business since 1847, fostering a supportive and inclusive work culture where every employee is valued. As a Customer Assistant (Process) in Clitheroe, you will enjoy competitive pay, generous discounts on our quality products, and opportunities for personal growth within a welcoming environment that prioritises the well-being of both staff and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Process) in Clitheroe
✨Tip Number 1
Get to know the company! Booths is all about family and community, so show us you understand our values. Research our history and what makes us unique, then weave that into your conversations.
✨Tip Number 2
Be flexible with your availability. We love candidates who can adapt to our needs, especially since this role requires some late nights and weekends. Highlight your willingness to work those shifts during interviews!
✨Tip Number 3
Practice your customer service skills! As a Customer Assistant, you'll be focused on enhancing the shopping experience. Think of examples from your past where you've gone above and beyond for customers and be ready to share them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're serious about joining the Booths family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Assistant (Process) in Clitheroe
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We need flexibility, so let us know when you can work, especially for those late nights and weekends!
Focus on Customer Experience:Since our customers are at the heart of everything we do, share any relevant experience you have in customer service. Show us how you can contribute to making their shopping experience fantastic!
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Booths
✨Know Your Availability
Since this role requires flexibility in your working hours, be prepared to discuss your availability in detail. Make sure you can clearly explain how your schedule aligns with the required shifts, especially on Tuesdays, Fridays, and Saturdays.
✨Understand the Role
Familiarise yourself with the specific tasks of a Process Customer Assistant. Be ready to talk about your experience with admin tasks, managing stock inventories, and customer service. Highlight any relevant skills that show you can enhance the shopping experience for customers.
✨Show Your Team Spirit
Booths values a family-run atmosphere, so demonstrate your ability to work well in a team. Share examples from past experiences where you collaborated effectively with colleagues or contributed to a positive work environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the company culture, training opportunities, or how success is measured in the role. It shows your genuine interest in becoming part of the Booths family.
