At a Glance
- Tasks: Lead a team to enhance customer shopping experiences and ensure smooth store operations.
- Company: Join Booths, a family-run business with a rich history since 1847.
- Benefits: Enjoy discounts on food, wellbeing support, and a pension plan.
- Other info: Flexible shifts with at least two weeks' notice and opportunities for growth.
- Why this job: Be part of a supportive family culture while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28500 - 30000 £ per year.
Rate: £13.80
Location: Scotland Road, Carnforth, LA5 9JZ
Hours: 36.75 hours per week
Contract Type: Permanent
Closing date: 28/05/26
Working pattern: This is a full time position with a contract of 36.75 hours per week. As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week. You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.
The Role: Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Team Leader you will oversee the functionality of a team by determining the goals that colleagues will work towards each shift, providing guidance, instruction on how to approach a task and leading by example. You will be responsible for the review of safe and legal records to ensure daily completion on your shifts. In the absence of senior management you will have the responsibility of duty manager of the store.
About: At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best. We believe in three things: People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Benefits:
- Discount card
- 25% off Café, lunchtime and Hot Counter
- 20% off Meat, Fish, Fruit and Vegetables
- 10% off Licensed
- 15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Retail Team Leader: Customer Focus & Shift Oversight in Carnforth employer: Booths
At Booths, we pride ourselves on being a family-run business since 1847, fostering a supportive and inclusive work culture where every team member is valued. As a Retail Team Leader in Carnforth, you'll enjoy competitive pay, generous discounts on our quality products, and opportunities for personal growth within a company that prioritises the well-being of its employees. Join us to lead a dedicated team in creating exceptional shopping experiences while being part of a community that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader: Customer Focus & Shift Oversight in Carnforth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Booths' values and how they treat their team. This will help you connect with the interviewers and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Team Leader, you'll need to guide your team effectively. Think of examples from your past experiences where you've led a group or resolved conflicts, and be ready to share those stories during your chat.
✨Tip Number 3
Be flexible with your availability! Since the role requires working late nights and weekends, make sure to highlight your willingness to adapt your schedule. This shows that you're committed to meeting customer needs and supporting the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Booths family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Team Leader: Customer Focus & Shift Oversight in Carnforth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Team Leader. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Customer Focus:Since our customers are at the heart of everything we do, share specific examples of how you've enhanced customer experiences in previous roles. This will demonstrate your commitment to our values.
Be Clear About Your Availability:When filling out your application, be upfront about your availability. Remember, we need flexibility for shifts, so let us know when you can work, including late nights and weekends.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Booths
✨Know Your Customer Focus
Make sure you understand the importance of customer experience in retail. Be ready to share examples of how you've prioritised customer needs in previous roles, and think about how you can enhance the shopping experience at Booths.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to show that you can guide and motivate a team. Prepare to discuss your leadership style and provide specific instances where you've successfully led a team or resolved conflicts.
✨Be Flexible with Availability
Since the role requires flexibility in working hours, be honest about your availability. Highlight your willingness to work late nights and weekends, as this shows you're committed to meeting the store's needs.
✨Embrace the Family Spirit
Booths prides itself on being family-run, so convey your enthusiasm for being part of a supportive team. Share why you value a family-like work environment and how you can contribute to that culture.
