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- Tasks: Support the sales process and ensure smooth transitions across systems.
- Company: Join a leading SaaS company with a focus on teamwork and collaboration.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in deal desk or sales operations, with strong communication skills.
- Other info: Diverse and inclusive workplace committed to valuing all individuals.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Do you thrive on teamwork and collaboration? Do you enjoy working in a dynamic and customer‑oriented environment? Are you looking to be a part of an industry dominating SaaS company? Our Deal Desk Analyst will assist the global sales organization in facilitating the sales process across Datasite’s suite of products. This critical role supports the sales cycle from quote to collection, ensuring a smooth transition between systems, order acknowledgement, validation and integrity of orders, and accurate customer statements. Strong cross‑functional relationships with Sales, Finance, Billing, and Customer Support teams are essential.
Accountabilities
- Work closely with the Global Deal Desk team to triage items received in the shared inbox.
- Proactively monitor and action the Global Deal Desk audit queue.
- Help validate all critical information for each deal in CRM from structuring to closed‑won.
- Process (review and approve or escalate) exception pricing within guidance parameters.
- Identify and make recommendations for process improvements; assist or drive implementation.
- Support the e‑signature process with relation to sales contracts.
- Assist with continuous improvement projects and associated documentation.
- Become an SME on Datasite’s quote‑to‑cash process.
- Cultivate internal relationships with all levels of the sales organization.
Minimum Qualifications
- 2 years of experience in a deal desk, bid management, finance, contracts, sales operations, or revenue role.
- 2 years of Software/SaaS industry experience.
- 2 years of CPQ tool experience.
- Strong understanding of Salesforce Lightning.
- Bachelor’s degree or equivalent experience.
Preferred Qualifications
- Understanding of the sales process and ability to navigate a variety of sales cycles.
- Strong business acumen with excellent communication skills – verbal and written.
- Adept at business partnering and building meaningful relationships across the organization.
- Experience handling both transactional and subscription SaaS sales.
- Self‑motivated, dependable, and capable of multi‑tasking under pressure.
- Flexible to work extended hours during peak periods.
- Result‑driven, organized, with excellent attention to detail in a fast‑paced environment.
- Strong listening, analytical, and organizational skills.
Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
Deal Desk Analyst employer: Booster
Contact Detail:
Booster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deal Desk Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and get the inside scoop on what it’s really like to work at Datasite.
✨Tip Number 2
Prepare for the interview by understanding the sales process and how the Deal Desk fits in. Brush up on your Salesforce Lightning skills and be ready to discuss how you can improve processes.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've collaborated with cross-functional teams in the past. This role is all about building relationships, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deal Desk Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Deal Desk Analyst role. Highlight your experience in deal desk, sales operations, or finance, and don’t forget to mention any SaaS industry experience you have. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of the sales process and how you can contribute to our team. Be sure to mention your ability to build relationships across departments, as that’s key for us at StudySmarter.
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you’ve worked with Salesforce Lightning or CPQ tools, give examples of how you used these in previous roles. We love seeing real-world applications of your expertise!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Booster
✨Know Your Stuff
Make sure you understand the deal desk process and how it fits into the sales cycle. Brush up on your knowledge of Salesforce Lightning and any CPQ tools you've used. Being able to speak confidently about these will show that you're ready to hit the ground running.
✨Show Off Your Team Spirit
Since this role is all about collaboration, be prepared to discuss how you've worked with different teams in the past. Share specific examples of how you’ve built relationships across departments like Sales, Finance, and Customer Support. This will highlight your ability to work well in a team-oriented environment.
✨Be Process-Oriented
Demonstrate your understanding of process improvements by sharing any experiences where you identified inefficiencies and implemented changes. Companies love candidates who can think critically and contribute to continuous improvement projects, so come armed with examples!
✨Stay Calm Under Pressure
This role may require you to multi-task and handle peak periods, so be ready to discuss how you manage stress and stay organised. Share strategies you use to keep track of multiple deals or tasks, and don’t forget to mention your attention to detail—it's crucial in this fast-paced environment!