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- Tasks: Manage calls and emails for maintenance faults and service requests.
- Company: National Facilities Management provider with a supportive office culture.
- Benefits: 32 days holiday, on-call pay, and comprehensive training.
- Why this job: Join a role with clear progression and develop your IT skills.
- Qualifications: Confident communicator with strong IT skills and a willingness to learn.
- Other info: Full-time position in Wakefield with excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A national Facilities Management provider is seeking a Helpdesk Administrator to manage calls and emails regarding maintenance faults and service requests. This role offers clear progression routes and comprehensive training in a supportive office environment.
Ideal candidates are confident communicators with strong IT skills and an eagerness to learn. Additional perks include 32 days holiday and on-call pay. This is a full-time position based in Wakefield, England.
Helpdesk Administrator – Facilities, On-Site, Growth Path in Wakefield employer: Boost Talent ltd
Contact Detail:
Boost Talent ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator – Facilities, On-Site, Growth Path in Wakefield
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves managing calls and emails, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t hesitate to ask questions during your interview. It shows your eagerness to learn and helps you understand if the company is the right fit for you.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy, which is a big plus for this role!
We think you need these skills to ace Helpdesk Administrator – Facilities, On-Site, Growth Path in Wakefield
Some tips for your application 🫡
Show Off Your Communication Skills: As a Helpdesk Administrator, you'll be the first point of contact for maintenance issues. Make sure your application reflects your confident communication style. Use clear and concise language to demonstrate how you can effectively manage calls and emails.
Highlight Your IT Skills: We’re looking for someone with strong IT skills, so don’t hold back! Mention any relevant software or systems you’ve worked with in the past. This will show us that you’re ready to hit the ground running in our supportive office environment.
Express Your Eagerness to Learn: We love candidates who are keen to grow! In your application, share examples of how you've embraced learning opportunities in the past. This will help us see your potential for progression within our company.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Boost Talent ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Helpdesk Administrator. Familiarise yourself with common maintenance faults and service requests. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Helpdesk Administrator, you'll need to communicate effectively with both clients and colleagues. Practice explaining technical issues in simple terms. During the interview, be clear and concise in your answers, and don’t hesitate to ask for clarification if you don’t understand a question.
✨Demonstrate Your IT Savvy
Brush up on your IT skills before the interview. Be prepared to discuss any relevant software or systems you've used in the past. If you have experience with helpdesk software or ticketing systems, make sure to highlight that, as it shows you're ready to hit the ground running.
✨Express Your Eagerness to Learn
This role offers growth opportunities, so let them know you're keen to develop your skills. Share examples of how you've embraced learning in previous roles or how you plan to tackle new challenges. This will show that you're not just looking for a job, but a career path.
