Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain cutting-edge vending machines across the UK and Europe.
- Company: Join a fast-growing leader in unattended retail technology with a global presence.
- Benefits: Enjoy career growth, personal development budget, and awesome company swag.
- Why this job: Make a real impact on customer experience while solving technical challenges.
- Qualifications: Experience in field service or similar roles; strong communication and problem-solving skills.
- Other info: Work in a dynamic international team with opportunities for travel and remote work.
The predicted salary is between 36000 - 60000 £ per year.
At A Glance We’re one of the fastest-growing companies in unattended retail tech—160+ employees across 5 countries, hundreds of customers, and a product that’s redefining how the world shops. To support our expanding operations in the UK and across Europe, we’re looking for a proactive Field Service Engineer who can work independently to respond to machine breakdowns and failures through both remote technical support and on-site interventions. You’ll also support machine installations and relocations, ensuring our customers stay up and running. If you’re a natural problem-solver who enjoys technical challenges and keeping customers calm and confident, you’ll fit right in.
What You'll Do
- Install machines across the UK & Europe including onsite testing, customer training, and onboarding.
- Respond to breakdowns and resolve issues remotely or via scheduled site visits.
- Quality Champion: Work to strict deadlines, achieving best-in-class service quality with efficient use of time and parts.
- Team Player: Accurately log all activity, manage vehicle stock, and support the helpdesk when not in the field.
- Deliver preventive maintenance and machine installations in line with service contracts and SLAs.
- Work to strict deadlines while maintaining accuracy, safety, and customer satisfaction.
- Accurately record all activities and communicate updates in line with company guidelines.
- Manage vehicle stock, tools, and spare parts needed for assigned tasks.
- Follow established processes and actively contribute to continuous improvement initiatives.
- Support the helpdesk and other operational duties when not conducting installations or field service tasks (remote work possible after training).
- Provide instruction and training during go-live procedures.
What You'll Bring
- Experience as a Field Service Engineer or similar role - ideally in vending, automated retail, or dispense technologies.
- Strong communication, customer service, and interpersonal skills—both over the phone and in person.
- High technical aptitude with excellent hardware/software fault-finding abilities.
- Confidence, patience, and a constructive, solutions-oriented mindset.
- Fluency in English; additional languages are a plus.
- Willingness to travel across the UK and Europe, including overnight stays (Valid Passport required).
- An electrical background or understanding is advantageous.
Why Join Us
- A role that directly influences customer experience and operational excellence.
- Work with an international, fast-paced team where your contribution truly matters.
- Career growth opportunities as our support function scales.
- Personal development budget, well-being benefits, and of course - great company swag.
About us
Boost inc is a global leader in unattended retail technology, redefining traditional vending by transforming it into modern, digital retail experiences. Headquartered in Switzerland, with a dedicated technology hub in the UK, our team of over 150 professionals works across Zurich, London, and offices in some European countries. Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operators, OEMs, and consumer brands - with cutting-edge solutions designed to drive operational efficiency, business growth, and engaging consumer experiences.
Field Service Engineer (International) in London employer: Boost inc
Contact Detail:
Boost inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (International) in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to field service engineering. Think about how you'd handle specific technical challenges and customer interactions—this will help you shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Service Engineer (International) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer or in similar roles. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your technical aptitude and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you’ve tackled technical challenges and kept customers happy—this will help us see your problem-solving skills in action.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, make sure your application reflects your strong communication skills. Whether it’s through your writing style or how you present your experiences, we want to see that you can keep customers calm and confident!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team at Boost inc!
How to prepare for a job interview at Boost inc
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to demonstrate your technical prowess. Brush up on the specific technologies and systems used in unattended retail. Be ready to discuss your past experiences with fault-finding and troubleshooting, as this will show your problem-solving skills.
✨Showcase Your Customer Service Skills
This role is all about keeping customers calm and confident during breakdowns. Prepare examples of how you've handled customer interactions in the past, especially in stressful situations. Highlight your communication style and how you ensure customer satisfaction.
✨Demonstrate Your Proactivity
The company values proactive individuals who can work independently. Think of instances where you've taken the initiative to solve problems or improve processes. Share these stories to illustrate your ability to manage tasks without constant supervision.
✨Prepare for Travel and Flexibility
Since the job involves travelling across the UK and Europe, be ready to discuss your willingness to travel and adapt to different environments. Mention any previous experiences that required flexibility and how you managed them effectively.