At a Glance
- Tasks: Install and maintain cutting-edge POS machines across the UK and Europe.
- Company: Join a fast-growing leader in unattended retail technology.
- Benefits: Enjoy career growth, personal development budget, and awesome company swag.
- Other info: Willingness to travel and a passion for tech challenges are essential.
- Why this job: Make a real impact on customer experience in a dynamic, international team.
- Qualifications: Experience in field service or similar roles; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re one of the fastest-growing companies in unattended retail tech—160+ employees across 5 countries, hundreds of customers, and a product that’s redefining how the world shops.
To support our expanding operations in the UK and across Europe, we’re looking for a proactive
Field Service Engineer who can work independently to respond to machine breakdowns and failures through both remote technical support and on-site interventions.
You’ll also support machine installations and relocations, ensuring our customers stay up and running.
If you’re a natural problem-solver who enjoys technical challenges and keeping customers calm and confident, you’ll fit right in.
What You'll Do
- Install machines across the UK & Europe including onsite testing, customer training, and onboarding.
- Respond to breakdowns and resolve issues remotely or via scheduled site visits.
Quality Champion
Work to strict deadlines, achieving best-in-class service quality with efficient use of time and parts.
Team Player
Accurately log all activity, manage vehicle stock, and support the helpdesk when not in the field.
- Deliver preventive maintenance and machine installations in line with service contracts and SLAs.
- Work to strict deadlines while maintaining accuracy, safety, and customer satisfaction.
- Accurately record all activities and communicate updates in line with company guidelines.
- Manage vehicle stock, tools, and spare parts needed for assigned tasks.
- Follow established processes and actively contribute to continuous improvement initiatives.
- Support the helpdesk and other operational duties when not conducting installations or field service tasks (remote work possible after training).
- Provide instruction and training during go-live procedures.
- What You'll Bring
- Experience as a Field Service Engineer or similar role - ideally in vending, automated retail, or dispense technologies.
- Strong communication, customer service, and interpersonal skills—both over the phone and in person.
- High technical aptitude with excellent hardware/software fault-finding abilities.
- Confidence, patience, and a constructive, solutions-oriented mindset.
- Fluency in English; additional languages are a plus.
- Willingness to travel across the UK and Europe, including overnight stays.~(Valid Passport required).
- An electrical background or understanding is advantageous.
- Why Join Us
- A role that directly influences customer experience and operational excellence.
- Work with an international, fast-paced team where your contribution truly matters.
- Career growth opportunities as our support function scales.
- Personal development budget, well-being benefits, and of course - great company swag.
About us
Boost inc is a global leader in unattended retail technology, redefining traditional vending by transforming it into modern, digital retail experiences.
Headquartered in Switzerland, with a dedicated technology hub in the UK, our team of over 150 professionals works across Zurich, London, and offices in some European countries.
Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operators, OEMs, and consumer brands - with cutting-edge solutions designed to drive operational efficiency, business growth, and engaging consumer experiences.
Here you can find more information
- www. boostinc. com / www. boostbar. ch
- #J-18808-Ljbffr
Field Service Point-of-sale (POS) Engineer employer: Boost inc
Boost inc is an exceptional employer, offering a dynamic work environment where your contributions directly impact customer experiences and operational excellence. With a strong focus on personal development, employees benefit from a dedicated budget for growth, well-being initiatives, and the chance to work within a fast-paced international team that values innovation and collaboration. Located in the UK, you'll enjoy the unique advantage of being part of a leading company in unattended retail technology, with opportunities for career advancement as the support function expands.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Point-of-sale (POS) Engineer
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Boost inc as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Boost inc and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Boost inc’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Point-of-sale (POS) Engineer
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Boost inc, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Boost inc, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Boost inc.
How to prepare for a job interview at Boost inc
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Boost inc offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Boost inc but also helps you get a feel for whether you’d thrive in that environment.
