At a Glance
- Tasks: Deliver high-quality service and maintenance for entrance systems across customer sites.
- Company: Join Boon Edam, a global leader in high-end entrance solutions.
- Benefits: Enjoy competitive pay, a company vehicle, and opportunities for skill development.
- Other info: Flexible working hours with opportunities for overtime and career growth.
- Why this job: Be a visible ambassador for a top-tier company while working independently and collaboratively.
- Qualifications: Experience in field service or technical roles; full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Boon Edam is a world market leader in commercial, high-end entrance solutions. We have manufacturing facilities in the Netherlands, USA, and China, with a network of international sales offices supporting our customers worldwide.
We are looking for a Field Service Engineer based in London to support the servicing and maintenance of our entrance systems across customer sites. This is a varied, customer-facing role where you'll be a visible ambassador for Boon Edam, working independently and as part of a wider service and installs team to ensure our products are maintained and repaired safely, efficiently, and right first time.
This role includes a 5-day working pattern across 7 days, with mandatory weekend working in line with one of the following patterns:
- Wednesday to Sunday
- Saturday to Wednesday
As a Field Service Engineer, you will be responsible for the proactive delivery of service, maintenance, fault repair, and occasional installation works on customer equipment, including:
- Carrying out reactive and planned maintenance, repairs and installations on entrance systems
- Attending customer sites promptly, managing your workload to meet service schedules and call-out requirements
- Maintaining company tools, PPE and vehicle to a high professional standard
- Building positive working relationships with customers and internal colleagues
- Sharing technical knowledge and supporting colleagues when required
This role requires someone who is organised, professional and comfortable working alone in live customer environments. Flexibility is required to support service demands and customer commitments.
Experience working in a field-based service, maintenance or installation role, ideally within a technical or construction-related environment is essential. A full UK driving licence and willingness to travel across London and surrounding areas is required. Relevant electro-mechanical qualifications, CSCS, EN16005 or similar certifications are desirable but not essential.
This is a permanent, London-based field role with a company vehicle for business use only. The position offers 40 hours per week, working 07:00 - 15:30, with 30 minutes unpaid lunch and frequent overtime. Competitive pay and benefits are provided, along with ongoing support and opportunities to develop your technical skills.
All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. No agency support is required, thank you.
Candidates with the experience or relevant job titles of: Service Technician, Service Engineer, Field Engineer, Field Technician, Technician, Installation and Repair Engineer, Mechanical Engineer, Electrical Engineer may also be considered for this role.
Field Based Service Engineer (Permanent) in Westminster employer: Boon Edam
Boon Edam is an exceptional employer, offering a dynamic work environment for Field Service Engineers in London. With a commitment to employee growth and development, we provide ongoing support and training opportunities, ensuring our team members can enhance their technical skills while delivering high-quality service. Our collaborative culture fosters positive relationships with colleagues and customers alike, making every day rewarding and impactful.
