At a Glance
- Tasks: Deliver high-quality service and maintenance for entrance systems at customer sites.
- Company: Join Boon Edam, a leader in high-end entrance solutions with a global presence.
- Benefits: Enjoy competitive pay, structured hours, and opportunities for skill development.
- Other info: Flexible working patterns with a supportive team and career growth opportunities.
- Why this job: Be a hands-on technician making a real impact in live environments.
- Qualifications: Experience in field service or installation, strong technical skills, and a UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Take the next step in your career now, scroll down to read the full role description and make your application.
Location: London
Salary: Competitive
Job Type: Full time, Permanent
Boon Edam is a world market leader in commercial, high-end entrance solutions. We have manufacturing facilities in the Netherlands, USA, and China, with a network of international sales offices supporting our customers worldwide.
About the Role:
Are you a hands-on technician who takes pride in delivering high quality service in live environments? We're looking for a Field Service Technician based in London to support the servicing and maintenance of our entrance systems across customer sites. This is a varied, customer facing role where you'll be a visible ambassador for Boon Edam, working independently and as part of a wider service and installs team to ensure our products are maintained and repaired safely, efficiently, and right first time.
Key Responsibilities:
- Carrying out reactive and planned maintenance, repairs and installations on entrance systems
- Attending customer sites promptly, managing your workload to meet service schedules and call out requirements
- Communicating clearly with customers, including providing ETAs and end of day updates
- Ensuring all works are completed safely, efficiently and in compliance with RAMS and site specific requirements
- Accurately completing job sheets, reports, timesheets and documentation using company systems
- Maintaining company tools, PPE and vehicle to a high professional standard
- Building positive working relationships with customers and internal colleagues
- Sharing technical knowledge and supporting colleagues when required
This role requires someone who is organised, professional and comfortable working alone in live customer environments. Flexibility is required to support service demands and customer commitments.
What skills and experience are required to perform this role?
Essential:
- Experience working in a field based service, maintenance or installation role, ideally within a technical or construction related environment.
- Strong technical and problem solving skills, with the ability to work confidently on customer sites.
- Working knowledge of Health & Safety requirements within live or operational environments.
- Excellent communication and time management skills, with a customer focused approach.
- Full UK driving licence and willingness to travel across London and surrounding areas.
Desirable:
- Relevant electro mechanical qualifications, CSCS, EN16005 or similar certifications are desirable but not essential.
What can you expect from us?
In return, we offer a stable, professional working environment with structured hours and clear expectations. You can expect:
- A permanent, London based field role with a company vehicle for business use only.
- 40 hours per week, working 07:00 - 15:30, with 30 minutes unpaid lunch with frequent overtime
- A 5 day working pattern across 7 days, with mandatory weekend working in line with one of the following patterns: Wednesday to Sunday, Thursday to Monday, Friday to Tuesday, Saturday to Wednesday
- Competitive pay and benefits
- Ongoing support and opportunities to develop your technical skills
Additional Information:
Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process.
No agency support is required, thank you.
Please click on the APPLY button to send your CV for this role.
Field Service Technician in Swindon employer: Boon Edam
Boon Edam is an exceptional employer, offering a stable and professional working environment for Field Service Technicians in London. With structured hours, competitive pay, and ongoing support for technical skill development, employees can thrive in a customer-focused role that values clear communication and teamwork. The company fosters a culture of inclusivity and provides unique opportunities to work with high-end entrance solutions, making it a rewarding place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Swindon
✨Tip Number 1
Get to know the company! Research Boon Edam and their entrance solutions. Understanding their products and values will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. As a Field Service Technician, you'll be interacting with customers regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can communicate clearly and effectively.
✨Tip Number 3
Show off your problem-solving skills! Prepare examples of how you've tackled technical issues in the past. This will demonstrate your ability to think on your feet and handle challenges in live environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Boon Edam. Don’t miss out on this opportunity!
We think you need these skills to ace Field Service Technician in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in field service, maintenance, or installation roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Technician role. Share specific examples of your past experiences and how they relate to the responsibilities outlined in the job description.
Show Off Your Communication Skills:Since this role involves interacting with customers, it's crucial to demonstrate your communication skills in your application. Whether it's through your CV or cover letter, make sure you convey your ability to provide clear updates and manage customer expectations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that APPLY button and let’s get started!
How to prepare for a job interview at Boon Edam
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to field service and maintenance. Be ready to discuss specific systems you've worked on and any relevant certifications you hold. This will show that you're not just a technician, but a knowledgeable professional.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to think on your feet or troubleshoot issues on-site. This will demonstrate your ability to handle the unpredictable nature of fieldwork.
✨Communicate Clearly
Since this role involves customer interaction, practice how you would explain technical issues to someone without a technical background. Clear communication is key, so be ready to showcase your ability to keep customers informed and reassured.
✨Be Organised and Flexible
Highlight your time management skills and your ability to adapt to changing schedules. Discuss how you prioritise tasks and manage your workload effectively, especially when dealing with multiple service calls or urgent repairs.
