At a Glance
- Tasks: Deliver high-quality service and maintenance for entrance systems at customer sites.
- Company: Join Boon Edam, a leader in high-end entrance solutions.
- Benefits: Competitive salary, company vehicle, and opportunities for skill development.
- Other info: Enjoy a stable work environment with structured hours and career growth.
- Why this job: Be a hands-on technician making a real impact in live environments.
- Qualifications: Experience in field service or technical roles; strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Boon Edam is a world market leader in commercial, high-end entrance solutions. We have manufacturing facilities in the Netherlands, USA, and China, with a network of international sales offices supporting our customers worldwide.
About the Role:
Are you a hands-on technician who takes pride in delivering high-quality service in live environments? We're looking for a Field Service Engineer based in London to support the servicing and maintenance of our entrance systems across customer sites. This is a varied, customer-facing role where you'll be a visible ambassador for Boon Edam, working independently and as part of a wider service and installs team to ensure our products are maintained and repaired safely, efficiently, and right first time. This role includes a 5-day working pattern across 7 days, with mandatory weekend working in line with one of the following patterns: Wednesday to Sunday, Thursday to Monday, Friday to Tuesday, Saturday to Wednesday.
Key Responsibilities:
- As a Field Service Engineer, you will be responsible for the proactive delivery of service, maintenance, fault repair, and occasional installation works on customer equipment.
- Carring out reactive and planned maintenance, repairs and installations on entrance systems.
- Attending customer sites promptly, managing your workload to meet service schedules and call out requirements.
- Communicating clearly with customers, including providing ETAs and end of day updates.
- Ensuring all works are completed safely, efficiently and in compliance with RAMS and site specific requirements.
- Accurately completing job sheets, reports, timesheets and documentation using company systems.
- Maintaining company tools, PPE and vehicle to a high professional standard.
- Building positive working relationships with customers and internal colleagues.
- Sharing technical knowledge and supporting colleagues when required.
This role requires someone who is organised, professional and comfortable working alone in live customer environments. Flexibility is required to support service demands and customer commitments.
What skills and experience are required to perform this role?
Essential:
- Experience working in a field-based service, maintenance or installation role, ideally within a technical or construction related environment.
- Strong technical and problem-solving skills, with the ability to work confidently on customer sites.
- Working knowledge of Health & Safety requirements within live or operational environments.
- Excellent communication and time management skills, with a customer-focused approach.
- Full UK driving licence and willingness to travel across London and surrounding areas.
Desirable:
- Relevant electro-mechanical qualifications, CSCS, EN16005 or similar certifications are desirable but not essential.
What can you expect from us?
In return, we offer a stable, professional working environment with structured hours and clear expectations. You can expect:
- A permanent, London-based field role with a company vehicle for business use only.
- 40 hours per week, working 07:00 - 15:30, with 30 minutes unpaid lunch with frequent overtime.
- Competitive pay and benefits.
- Ongoing support and opportunities to develop your technical skills.
Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process.
No agency support is required, thank you. Please click on the APPLY button to send your CV for this role.
Field Service Engineer - Entrance Solutions in Slough employer: Boon Edam
Boon Edam is an exceptional employer, offering a stable and professional working environment in London for Field Service Engineers. With competitive pay, structured hours, and ongoing support for technical skill development, employees can thrive in a culture that values quality service and customer satisfaction. The company also promotes a positive work-life balance with flexible working patterns and a commitment to equal opportunities for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Entrance Solutions in Slough
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Boon Edam as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Boon Edam and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Boon Edam’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Entrance Solutions in Slough
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Boon Edam, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Boon Edam, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Boon Edam.
How to prepare for a job interview at Boon Edam
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Boon Edam offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Boon Edam but also helps you get a feel for whether you’d thrive in that environment.
