At a Glance
- Tasks: Coordinate sales for repairs and parts, ensuring excellent customer service.
- Company: Join Boon Edam, a global leader in high-end entry solutions.
- Benefits: Competitive salary, hybrid working, generous leave, and commission structure.
- Other info: Opportunity for career growth in a friendly workplace.
- Why this job: Be part of a dynamic team in a fast-paced environment with real impact.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Boon Edam is the world market leader in commercial, high-end entry solutions, and we operate globally. We have manufacturing facilities in Holland, North America, and China and a network of international sales offices that provide support to customers worldwide.
Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Do you have a track record of excellent customer service and administration skills with a desire to deliver results? If so, our Repair Sales Coordinator role might just be the new career choice for you. We're looking for a confident individual to join our team.
As a Repair Sales Coordinator, you will be responsible for the sale of fixed-priced repairs, glass, supply-only parts and retrofits. You will produce accurate and timely quotations for customers, ensuring all information is entered into the CRM system and followed up via appropriate communication with the customer. You will be required to process incoming orders ensuring that customers provide the correct information. You will also be required to liaise with the field-based Area Service Sales Managers to ensure a high level of customer service is delivered at all times. The role is both challenging and fast-paced and will require the ability to work on your own initiative as well as part of a team. This role is a fixed term contract of 12 months, with no guarantee of extension at the end of the period. The position is based at our office in Ashford, Kent. Working hours are Monday - Friday, 8:30 - 17:00, although some flexibility will be required. The successful candidate will need to live within a daily commutable distance. We offer an attractive salary and benefits package as well as a friendly working environment.
What skills and experience are required to perform this role?
- Proven customer service skills with experience in a direct customer facing role
- Highly organised with good administration skills
- Excellent communicator able to build and maintain customer rapport
- Basic knowledge of UK geography
- Proficient in Microsoft Office Programmes
- Ability to work on your own initiative
- Knowledge of CRM systems is desirable but not essential
- Good literacy or numeracy skills
What can you expect from us?
- Hybrid working with a minimum of 3 days in the office available after an initial settling-in period of 4 weeks
- Generous and achievable OTE commission structure and further uncapped over-target earnings
- 23 days annual leave plus 8 public holidays
Repair Sales Coordinator in London employer: Boon Edam
Boon Edam is an exceptional employer, offering a stable and professional working environment for Field Service Engineers in London. With competitive pay, structured hours, and ongoing support for technical skill development, employees can thrive in a customer-focused culture that values clear communication and teamwork. The role provides unique opportunities to work independently while being part of a global leader in entrance solutions, ensuring meaningful contributions to customer satisfaction and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Repair Sales Coordinator in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Repair Sales Coordinator at Boon Edam, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Boon Edam. Tailor your message to explain why you’re drawn to them and how you can contribute as a Repair Sales Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Repair Sales Coordinator in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Boon Edam:When writing your cover letter, make sure to tailor your message specifically for Boon Edam. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Boon Edam
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Boon Edam that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Boon Edam that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Boon Edam’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
