At a Glance
- Tasks: Deliver high-quality service and maintenance for entrance systems across customer sites.
- Company: Join Boon Edam, a leader in high-end entrance solutions with a global presence.
- Benefits: Enjoy competitive pay, a company vehicle, and opportunities for technical skill development.
- Other info: Flexible working hours with structured support and clear expectations.
- Why this job: Be a key player in a dynamic role that combines hands-on work and customer interaction.
- Qualifications: Experience in field service or installation, strong problem-solving skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Salary: Competitive
Job Type: Full time, Permanent
Boon Edam is a world market leader in commercial, high-end entrance solutions. We have manufacturing facilities in the Netherlands, USA, and China, with a network of international sales offices supporting our customers worldwide.
About the Role:
Are you a hands-on technician who takes pride in delivering high quality service in live environments? We're looking for a Field Service Engineer based in London to support the servicing and maintenance of our entrance systems across customer sites. This is a varied, customer-facing role where you'll be a visible ambassador for Boon Edam, working independently and as part of a wider service and installs team to ensure our products are maintained and repaired safely, efficiently, and right first time. This role includes a 5 day working pattern across 7 days, with mandatory weekend working in line with one of the following patterns:
- Wednesday to Sunday
- Thursday to Monday
- Friday to Tuesday
- Saturday to Wednesday
Key Responsibilities:
As a Field Service Engineer, you will be responsible for the proactive delivery of service, maintenance, fault repair, and occasional installation works on customer equipment. Your role will include:
- Carrying out reactive and planned maintenance, repairs and installations on entrance systems
- Attending customer sites promptly, managing your workload to meet service schedules and call out requirements
- Communicating clearly with customers, including providing ETAs and end of day updates
- Ensuring all works are completed safely, efficiently and in compliance with RAMS and site specific requirements
- Accurately completing job sheets, reports, timesheets and documentation using company systems
- Maintaining company tools, PPE and vehicle to a high professional standard
- Building positive working relationships with customers and internal colleagues
- Sharing technical knowledge and supporting colleagues when required
This role requires someone who is organised, professional and comfortable working alone in live customer environments. Flexibility is required to support service demands and customer commitments.
What skills and experience are required to perform this role?
Essential:
- Experience working in a field based service, maintenance or installation role, ideally within a technical or construction related environment.
- Strong technical and problem solving skills, with the ability to work confidently on customer sites.
- Working knowledge of Health & Safety requirements within live or operational environments.
- Excellent communication and time management skills, with a customer focused approach.
- Full UK driving licence and willingness to travel across London and surrounding areas.
Desirable:
- Relevant electro mechanical qualifications, CSCS, EN16005 or similar certifications are desirable but not essential.
What can you expect from us?
In return, we offer a stable, professional working environment with structured hours and clear expectations. You can expect:
- A permanent, London based field role with a company vehicle for business use only.
- 40 hours per week, working 07:00 - 15:30, with 30 minutes unpaid lunch with frequent overtime
- Competitive pay and benefits
- Ongoing support and opportunities to develop your technical skills
Additional Information:
Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you.
Please click on the APPLY button to send your CV for this role.
Field Service Engineer - Entrance Solutions in Cheltenham employer: Boon Edam
Boon Edam is an exceptional employer, offering a stable and professional working environment for Field Service Engineers in London. With competitive pay, structured hours, and ongoing support for technical skill development, employees can thrive in a customer-focused culture that values clear communication and teamwork. The role provides unique opportunities to work independently while being part of a global leader in entrance solutions, ensuring meaningful contributions to customer satisfaction and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Entrance Solutions in Cheltenham
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer - Entrance Solutions in Cheltenham
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Boon Edam's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Boon Edam. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Boon Edam
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Boon Edam.
