At a Glance
- Tasks: Lead a team to deliver exceptional service across the North region.
- Company: Join Boon Edam, a global leader in high-end entry solutions.
- Benefits: Enjoy competitive pay, a company car, and generous leave policies.
- Other info: Friendly work environment with excellent career development opportunities.
- Why this job: Make a real impact by driving service success and customer satisfaction.
- Qualifications: Strong leadership skills and experience in the service industry required.
The predicted salary is between 40500 - 49500 £ per year.
Boon Edam is a global leader in commercial, high-end entry solutions, featuring manufacturing facilities in the Netherlands, USA, and China, supported by an international network of sales offices worldwide.
We are looking for a professional, skilled and experienced Regional Service Manager to join our regional service team, leading and driving service success within the North regional area. You will lead and drive service success within the Northern regional area, managing a team of 8 direct reports including Service Supervisors, Lead Technicians, and Service Technicians. Your responsibilities will include:
- Delivering high customer service standards and ensuring high levels of customer satisfaction.
- Efficiently utilising regional resources.
- Controlling costs while meeting or exceeding contractual obligations and service level agreements (SLAs).
- Regular travel throughout the UK to meet business needs, alongside required visits to the Head Office in Ashford, Kent.
The successful candidate will need to be based on the M62 corridor in the Manchester, Leeds or Sheffield areas.
About you:
- Strong people management and leadership skills with experience managing direct reports.
- Service industry experience accompanied by a customer-focussed approach.
- Technical understanding within a service or engineering environment.
- Good commercial awareness, financial acumen, and the ability to analyse performance data for informed operational decisions.
- Excellent communication, problem-solving, and relationship management capabilities.
- Working knowledge of health and safety practices and legislation within the construction industry.
- Full UK driving licence is essential.
What we offer:
- Friendly and inclusive working environment.
- 23 days annual leave plus 8 public bank holidays, with leave increasing based on length of service.
- Your birthday off.
- Life insurance equivalent to four times basic salary.
- Company pension scheme with generous employer contributions.
- Membership to a healthcare or cash plan scheme following successful probation.
- Access to an Employee Assistance Programme (EAP) providing 24/7 GP support.
- Internal training and career development programmes.
- Company car.
Closing date for applications is Friday 25th September 2026 (applications may close early due to high volumes). Successful applicants must provide proof of right to work in the UK and will undergo a basic DBS check. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of Regional Service Manager, Service Operations Manager, Field Service Manager, Regional Engineering Manager, Service Delivery Manager, Technical Service Manager will also be considered for this role.
Regional Service Manager (North) in Bradford employer: Boon Edam
Boon Edam is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With competitive packages including a company car, employees benefit from a supportive environment that encourages innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding careers in the high-end entry solutions industry.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Service Manager (North) in Bradford
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Regional Service Manager (North) at Boon Edam!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Boon Edam or be willing to refer you for that Regional Service Manager (North) position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Boon Edam who’s on the lookout for their next Regional Service Manager (North) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Regional Service Manager (North) role at Boon Edam!
We think you need these skills to ace Regional Service Manager (North) in Bradford
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Boon Edam. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Boon Edam
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Boon Edam. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
