At a Glance
- Tasks: Deliver top-notch service, maintenance, and repairs on entrance systems for customers.
- Company: Join Boon Edam, a global leader in entrance control solutions.
- Benefits: Enjoy 23 days annual leave, life insurance, and a competitive salary package.
- Other info: Friendly work environment with opportunities for growth and development.
- Why this job: Be part of a diverse team and make a real impact in customer satisfaction.
- Qualifications: Organised, professional, with a background in engineering preferred but not essential.
The predicted salary is between 33750 - 41250 £ per year.
Boon Edam is the world market leader in commercial entrance control solutions, and we operate globally.
We have manufacturing facilities in Holland, the USA, and China and a network of international sales offices that provide support to customers worldwide.
Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry?
Are you passionate about customer satisfaction and brand image?
Are you a passionate engineer who enjoys problem-solving?
If so, our Field Service Technician role might just be the new career choice for you.
WHAT DO WE EXPECT FROM YOU?
As a Field Service Technician, you will be responsible for the proactive delivery of service, maintenance, fault repair, and occasional installation works on customer equipment.
Your Role Will Include
- Carrying out reactive and planned maintenance, repairs and installations on entrance systems
- Attending customer sites promptly, managing your workload to meet service schedules and call‑out requirements
- Communicating clearly with customers, including providing
- ETAs and end‑of‑day updates
- Ensuring all works are completed safely, efficiently and in compliance with RAMS and site‑specific requirements
- Accurately completing job sheets, reports, timesheets and documentation using company systems
- Maintaining company tools, PPE and vehicle to a high professional standard
- Building positive working relationships with customers and internal colleagues
- Sharing technical knowledge and supporting colleagues when required
This role requires someone who is organised, professional and comfortable working alone in live customer environments.
The successful candidate will need to reside in London, or the close surrounding areas and must hold a full, clean driving licence.
This role is a 40 hour per week contract, working 5 out of 7 days on a rota basis, and will involve mandatory weekend working and regular overtime.
WHAT SKILLS AND EXPERIENCE ARE NECESSARY TO PERFORM THIS ROLE?
- Working knowledge of health and safety
- Experience as an auto door engineer or working in a similar role would be advantageous but not essential
- Technically competent
- Background in engineering will be an advantage
- CSCS card holder desirable but not essential
- EN16005 accredited desirable but not essential
- Ability to work alone and as part of a team
- Highly organised with excellent time management
- Excellent communicator able to liaise with and build customer rapport
- Proficient in Microsoft Office Programmes
- Electro / mechanical qualification desirable but not essential
- GCSE Maths and English, Grade C or higher/equivalent
What You Can Expect From Us.
- A friendly and inclusive working environment
- 23 days annual leave plus 8 public bank holidays
- Annual leave increases with length of service
- Your birthday off
- Life insurance of four times your basic salary
- Company Pension scheme after 3 months service with 9% employer contributions
- Membership to a Healthcare or Cash Plan scheme after probation
- Attractive salary package
THE APPLICATION.
The application deadline is Friday 28th August 2026. The successful candidate will need to provide proof of right to work in the UK and will be subject to a BPSS Check.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Boon Edam Ltd. is an equal opportunity employer.
All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status.
Please contact us to let us know if you need any reasonable adjustments during the recruitment process.
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Field Service Technician employer: Boon Edam UK
Boon Edam is an exceptional employer, offering a friendly and inclusive working environment where employees are valued and supported. With a strong focus on career development, the Installation Office Manager role provides opportunities to lead a high-performing team while enjoying benefits such as generous annual leave, life insurance, and a robust pension scheme. Located in Ashford, Kent, this position allows for a balanced work-life dynamic with hybrid working options after an initial period.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Boon Edam UK, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Field Service Technician at Boon Edam UK.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Boon Edam UK
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
