At a Glance
- Tasks: Create a welcoming workplace and support team wellbeing at Boomtown HQ.
- Company: Join one of the UK's most creative cultural organisations.
- Benefits: Enjoy generous leave, early finishes, and employee wellbeing support.
- Other info: Be part of a supportive team that values creativity and inclusivity.
- Why this job: Make a real impact in a vibrant and innovative environment.
- Qualifications: Experience in hospitality or office management is a plus.
The predicted salary is between 28000 - 35000 £ per year.
Creating a workplace where exceptional people can do exceptional work.
Location: Bristol, St Philip’s Marsh
Hours: Monday - Thursday, 8:00am - 4:30pm. Friday, 8:00am - 2:00pm
Contract Type: Permanent, Full Time
Reporting To: Executive Assistant to Managing Director
About Boomtown
Boomtown is one of the UK's most ambitious and creative cultural events. Each year we build a temporary city filled with music, theatre, art, sustainability initiatives and immersive storytelling. We pride ourselves on creating extraordinary experiences for our audience, artists, partners and team. We believe our workplace should reflect the same care, creativity and attention to detail that we bring to our festival.
About the Role
We're looking for someone to become the heart and soul of our HQ. Part housekeeper, part organiser, part host, part concierge and part workplace champion, you'll take ownership of the physical environment of our business and help create a workplace where exceptional people can do exceptional work. We're looking for someone who takes pride in creating exceptional environments, notices what needs attention before others do, and genuinely cares about the experience of the people around them. You’ll play a key role in shaping how Boomtown HQ feels, ensuring it remains welcoming, organised, inspiring and operationally seamless.
What You'll Be Doing
- Workplace Experience & Concierge
- Welcoming visitors and creating a positive first impression of Boomtown
- Managing the office intercom, deliveries and visitor arrivals
- Preparing meeting rooms and supporting internal meetings
- Acting as the go-to person for workplace support and day-to-day office needs
- Maintaining exceptional standards of cleanliness across the office
- Looking after kitchens, toilets, showers and communal spaces
- Managing waste, recycling and workplace presentation
- Ensuring all areas remain visitor and client ready
- Workplace Stewardship
- Looking after office plants and communal areas
- Managing workplace supplies and stock levels
- Organising storage areas and creating efficient systems
- Identifying maintenance issues and coordinating repairs
- Supporting sustainability initiatives and continuous improvement projects
- Culture & Hospitality
- Helping create a welcoming and positive office atmosphere
- Supporting celebrations, social moments and team wellbeing initiatives
- Bringing ideas that make Boomtown HQ a place people genuinely enjoy spending time in
What We're Looking For
You might come from a background in:
- Hospitality
- Facilities Management
- Personal Assistant or Office Management roles
- Front of House or Concierge positions
Most importantly, you'll be:
- Proactive and self-motivated
- Highly organised
- Warm and personable
- Detail-oriented
- Comfortable working independently
- Someone who genuinely enjoys helping others
Why Work With Boomtown?
- Be part of one of the UK's most innovative and creative cultural organisations
- Help shape a workplace that reflects our values and creativity
- Enjoy a fixed working pattern with an early finish every Friday
- Bring your own ideas and make a visible impact on the business
- Become an integral part of the Boomtown family
- Generous annual leave allowance, including your birthday
- Salary sacrifice schemes for bikes (including e-bikes)
- Enhanced maternity and paternity leave (subject to eligibility)
- Employee wellbeing support including a 24/7 counselling service
How to Apply
Please send your CV and a short covering note explaining why this role appeals to you and what you would bring to the workplace experience at Boomtown. We welcome applications from people of all backgrounds and communities and are committed to creating an inclusive workplace for everyone.
Housekeeper & Office Concierge employer: Boomtown Festival
At Boomtown, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our team to thrive. As a Housekeeper & Office Concierge in Bristol, you'll enjoy a fixed working pattern with early finishes on Fridays, generous annual leave, and the opportunity to contribute to a creative environment that values your ideas and well-being. Join us in shaping a workplace that reflects our commitment to exceptional experiences for both our team and visitors.
