Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate staff rotas and ensure high-quality care delivery.
- Company: Boomerang Healthcare, a compassionate and growing organisation.
- Benefits: Supportive career development and a focus on excellence.
- Why this job: Make a real difference in people's lives through bespoke care.
- Qualifications: 3 years in domiciliary care and strong organisational skills.
- Other info: Join a team that values respect and person-centred service.
The predicted salary is between 36000 - 60000 £ per year.
As Senior Care Coordinator, you will play a vital role in ensuring the smooth delivery of safe, high-quality care. You will be responsible for coordinating staff rotas, managing day-to-day operational challenges, and supporting both staff and service users.
Key Responsibilities- Coordinate and manage staff rotas to ensure safe and effective care delivery
- Manage holidays, sickness, training, inductions, supervisions, and refresher courses within rotas
- Respond effectively to emergency situations and short-notice cover requirements
- Ensure staff availability complies with contracted hours and visa restrictions
- Maintain accurate care records in line with GDPR requirements
- Conduct quality spot checks on carers
- Handle complaints and concerns professionally and effectively
- Promote outstanding, person-centred customer service
- Support the Deputy Manager / Registered Manager with probation reviews, supervisions, and annual appraisals
- Provide out-of-hours on-call support as part of a rota (not office based)
- Operate and maintain the Access IT system (rotas, planning, changes, templating)
- Work flexibly to meet the needs of the service
- Treat all staff fairly, equally, and respectfully
- Minimum 3 years’ hands-on experience in a domiciliary care environment
- Proven experience in care coordination and rota planning
- Excellent organisational and time management skills
- Ability to remain calm and effective under pressure
- Outstanding written and verbal communication skills
- Confident, professional telephone manner
- Strong problem-solving and negotiation skills
- A proactive, supportive, and person-centred approach
- Commitment to delivering care to the highest standards
At Boomerang Healthcare, we truly believe that care should be bespoke, compassionate, and centred around the individual. You’ll be joining a growing organisation that values its staff, supports career development, and strives for excellence in everything we do.
Senior Care Coordinator in Gateshead employer: Boomerang Healthcare Ltd
Contact Detail:
Boomerang Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Care Coordinator in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Senior Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of care coordination and rota planning. Think about real-life examples from your experience that showcase your organisational skills and ability to handle pressure. We want you to shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing applications directly from candidates who are genuinely interested in joining our team at Boomerang Healthcare.
We think you need these skills to ace Senior Care Coordinator in Gateshead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in care coordination and rota planning. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since outstanding written and verbal communication is key for this role, ensure your application is clear and professional. Use concise language and check for any typos – we love attention to detail!
Highlight Problem-Solving Abilities: We’re looking for someone who can handle challenges effectively. In your application, share examples of how you’ve tackled operational issues or emergencies in the past. This will help us see your proactive approach in action!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boomerang Healthcare Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of care coordination and rota planning. Familiarise yourself with the key responsibilities listed in the job description, especially around managing staff rotas and handling emergencies. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your hands-on experience in a domiciliary care environment. Think about times when you successfully managed staff availability or resolved operational challenges. This will help demonstrate your problem-solving skills and ability to remain calm under pressure.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your verbal communication skills. Remember, a professional telephone manner can make a great impression!
✨Emphasise Person-Centred Care
Boomerang Healthcare values bespoke and compassionate care, so be ready to discuss how you’ve promoted person-centred service in your previous roles. Share examples of how you've treated staff and service users fairly and respectfully, as this aligns perfectly with their ethos.
