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- Tasks: Manage digital content delivery and maintain data quality while learning automation tools.
- Company: Join Bookouture, a dynamic digital publisher under Hachette, known for bestselling fiction.
- Benefits: Enjoy 28 days annual leave, private medical insurance, and discounts on books.
- Why this job: Make a meaningful impact in publishing while developing your tech skills.
- Qualifications: Organised, curious about technology, and motivated to improve processes.
- Other info: Flexible working with a blend of office and homeworking, plus excellent career development opportunities.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join to apply for the Digital Operations Assistant role at Bookouture.
Bookouture is a dynamic digital publisher of bestselling commercial fiction. Our unique publishing model and transformative campaigns have created unrivalled international author brands. We connect stories, authors and readers globally, publishing books that reflect the diversity of the societies we live in. Our submissions are always open as we believe that everyone should have the opportunity to share their story.
Bookouture is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.
Digital Operations team
Our Digital Operations team plays a crucial role in the heart of Bookouture, where every day brings new challenges and opportunities to make a meaningful impact. From maintaining critical systems to spearheading strategic initiatives, our team is committed to driving operational excellence and delivering exceptional results.
About the role
You’ll start by handling the operational tasks that keep our digital systems running smoothly managing content delivery, maintaining data quality, and resolving day-to-day issues. As you grow in the role, you’ll learn to automate these processes using scripting and no‑code tools, with full support and mentorship from the team.
Don’t worry if your experience comes from personal projects, university, volunteering, or self‑teaching rather than professional roles – we value all learning!
What you’ll be doing
From day one
- Manage content setup and delivery to retail partners, ensuring files and metadata are accurate
- Maintain data quality, cleaning and validating data for our database (Airtable)
- Resolve operational issues as they arise, from metadata errors to rights conflicts
- Support the team with database queries and data management
- Assist in troubleshooting system issues following documented processes and escalating when needed
- Learn to use no‑code/low‑code automation tools (like Zapier and Airtable automations) to streamline repetitive tasks
- Start writing simple scripts (with mentorship) to automate manual processes
- Take on more complex troubleshooting and work directly with vendors on integration issues
- Help identify opportunities to improve workflows and contribute to system optimisation projects
Who we are looking for
You are:
- Organised and reliable: You can manage multiple tasks, follow through on commitments, and keep track of details
- Curious about technology: You don’t need to know how to code yet, but you’re genuinely interested in learning how systems work and how to make them better
- Thorough and observant: You notice when details don’t match up and you’re comfortable working through problems step‑by‑step
- Motivated by improvement: You get frustrated by repetitive manual tasks and like the idea of finding ways to eliminate them
- Comfortable with learning: You’re happy to read documentation, try things out, and gradually build new skills with support from the team
Nice to have (but we can teach you)
- Exposure to APIs, databases, or technical troubleshooting
What we offer
- 28 annual leave days per year, increases to 29 days after 2 years’ service and goes up to 30 days after 5 years’ (+ bank holidays)
- Private medical insurance
- 2 community days per year
- Summer hours (finishing at 1 pm on Fridays during the summer months)
- Retail discounts through Hachette rewards
- Cycle to Work scheme
- Wide‑ranging training library
- Development programmes (including mentoring)
- Up to 70% off book purchases
- A charity bookshelf
- AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing, and religious networks
- Season ticket loans
- And much more!
The role will be based at our London or Sheffield office, with a blend of in‑office (3 days) and homeworking (2 days) per week.
Our commitment
Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio‑economic, regional and cultural backgrounds.
If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
Industries
Book and Periodical Publishing
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Digital Operations Assistant employer: Bookouture
Contact Detail:
Bookouture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the publishing industry, especially those at Bookouture. A friendly message on LinkedIn can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Bookouture's unique publishing model and recent campaigns. Show us you’re genuinely interested in what we do and how you can contribute!
✨Tip Number 3
Practice common interview questions related to digital operations. Think about how your skills can help us maintain data quality and streamline processes – we love a proactive mindset!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Digital Operations Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Operations Assistant role. Highlight any relevant experience, even if it’s from personal projects or volunteering, and show us how your skills align with what we’re looking for.
Show Your Curiosity: We love candidates who are eager to learn! In your application, mention any tech-related interests or experiences you have. Whether it's tinkering with scripts or exploring no-code tools, let us know how you’re motivated to improve and grow.
Be Detail-Oriented: As a Digital Operations Assistant, attention to detail is key. When you submit your application, double-check for any typos or errors. This shows us that you’re thorough and observant, which are traits we value highly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it gives you a chance to explore more about Bookouture and our amazing team!
How to prepare for a job interview at Bookouture
✨Know Your Stuff
Familiarise yourself with Bookouture's unique publishing model and the role of the Digital Operations team. Understand how they connect stories, authors, and readers globally. This knowledge will help you demonstrate your genuine interest in the company and its mission during the interview.
✨Show Off Your Curiosity
Since the role values curiosity about technology, be ready to discuss any personal projects or experiences where you've explored tech solutions. Whether it's a university project or a self-taught skill, share how you've tackled challenges and what you've learned along the way.
✨Be Detail-Oriented
Highlight your ability to notice discrepancies and your methodical approach to problem-solving. Prepare examples of times when your attention to detail made a difference, especially in data management or operational tasks, as this aligns perfectly with the job requirements.
✨Embrace Learning Opportunities
Express your enthusiasm for learning new skills, especially around automation tools like Zapier and Airtable. Mention any relevant resources you've used to teach yourself or any courses you're interested in, showing that you're proactive about your professional development.
